Company Overview
FINBOA is a leading innovator in digital process automation and regulatory compliance for banking institutions. Our cloud-based SaaS solutions streamline back-office operations, improve compliance accuracy, and enhance the customer experience for banks and credit unions nationwide. We are a fast-growing organization committed to delivering exceptional service, operational excellence, and cutting-edge technology across the financial services industry.
Position Overview
The Database Administrator (DBA) is responsible for the performance, integrity, security, and availability of FINBOA’s databases across both client-facing and internal environments.
This role operates within a dual-reporting structure:
- 70% Client Implementations & Support Directly supporting client database environments, onboarding, migrations, and production issues
- 30% IT / Internal Infrastructure Supporting company-wide database strategy, performance optimization, and security initiatives
This is a hands-on, production-focused role requiring strong experience with Microsoft Azure SQL, particularly in resource management (DTUs/vCores, storage, scaling, and performance tuning).
Key Responsibilities
Primary Responsibilities – Client Implementations & Support
- Own provisioning, configuration, ongoing maintenance, and disaster recovery planning and testing for client-specific Azure SQL, Azure SQL Managed Instance, and on-premises databases
- Support client implementations, go-lives, and migrations, ensuring database readiness and performance
- Support and maintain data warehouse infrastructure for clients and business intelligence
- Monitor and actively manage:
- DTU / vCore utilization
- Storage growth and allocation
- Query performance and execution plans
- Troubleshoot and resolve production issues involving:
- Query performance degradation
- Blocking/locking
- Data inconsistencies or failures
- Perform data migrations, imports, exports, and validation activities
- Execute controlled data updates and client-specific configurations
- Partner with Support to resolve escalated database-related issues
- Collaborate with Implementation Engineers on onboarding and environment setup
- Maintain documentation for client database configurations and standards
Secondary Responsibilities – Internal / Company-wide IT
- Assist IT leadership with internal database administration across corporate environments
- Support database security initiatives (least privilege, password rotation, auditing, monitoring)
- Participate in patching, version upgrades, and performance optimization for shared systems
- Maintain the operational health of internal SQL servers, VMs, and supporting infrastructure, while refining Azure resource configurations, scaling, and cost-efficiency recommendations
- Assist with monitoring, alerting, and disaster recovery planning
- Contribute to company-wide data governance, standardization, and compliance initiatives
Required Qualifications
- 3–5+ years of experience in database administration (SQL Server / Azure SQL)
- Strong hands-on experience with Microsoft Azure SQL, including:
- DTU and/or vCore resource management
- Storage scaling and performance tuning
- Azure monitoring tools (Metrics, Query Performance Insight, etc.)
- Cost optimization and right-sizing databases
- Advanced SQL skills:
- Query writing and optimization
- Indexing strategies
- Stored procedures, views, tables, and execution plan analysis
- Data migration
- Experience managing production database environments with high availability requirements
- Strong understanding of:
- Disaster recovery
- Backup and recovery strategies
- Database security and access control
- Performance tuning methodologies
- Proven ability to troubleshoot complex database issues in real-time
- Experience working cross-functionally with engineering, support, and operations teams
Preferred Qualifications
- Experience in SaaS, fintech, or financial services environments
- Familiarity with multi-tenant database architectures
- Experience with automation/scripting (PowerShell, Python, Bash)
- Exposure to Azure DevOps or CI/CD pipelines
- Experience with Azure networking components (including VNets, subnets, and VPNs)
- Understanding of compliance frameworks (PCI DSS, SOC 2, etc.)
- Experience supporting ETL processes or data pipelines
Soft Skills & Competencies
- Strong communication skills, especially with client-facing teams.
- Ability to prioritize multiple tasks in a deadline-driven environment.
- Proactive, curious, and eager to learn.
- Comfortable working in structured, process-driven contexts.
- Team-oriented with a service-first mentality.
- Strong ownership mentality over production systems.
- High attention to detail and data accuracy.
About FINBOA
FINBOA is a leading innovator in intelligent automation for community and regional banks and credit unions.
Leveraging more than 30 years of experience, FINBOA has created software solutions to reduce compliance cost and reputational risk by bringing together digital transformation, regulatory compliance, process automation and customer experience. Headquartered in Houston, FINBOA engages in partnership with financial institutions across the U. S. to achieve targeted business outcomes and peace of mind.