Position Overview

• 
  70% Client Implementations & Support Directly supporting client database environments, onboarding, migrations, and production issues
• 30% IT / Internal Infrastructure Supporting company-wide database strategy, performance optimization, and security initiatives
  
  

Key Responsibilities

• Own provisioning, configuration, ongoing maintenance, and disaster recovery planning and testing for client-specific Azure SQL, Azure SQL Managed Instance, and on-premises databases
• Support client implementations, go-lives, and migrations, ensuring database readiness and performance
• Support and maintain data warehouse infrastructure for clients and business intelligence
• Monitor and actively manage:
  • DTU / vCore utilization
  • Storage growth and allocation
  • Query performance and execution plans
• Troubleshoot and resolve production issues involving:
  • Query performance degradation
  • Blocking/locking
  • Data inconsistencies or failures
• Perform data migrations, imports, exports, and validation activities
• Execute controlled data updates and client-specific configurations
• Partner with Support to resolve escalated database-related issues
• Collaborate with Implementation Engineers on onboarding and environment setup
• Maintain documentation for client database configurations and standards
  
  

• Assist IT leadership with internal database administration across corporate environments
• Support database security initiatives (least privilege, password rotation, auditing, monitoring)
• Participate in patching, version upgrades, and performance optimization for shared systems
• Maintain the operational health of internal SQL servers, VMs, and supporting infrastructure, while refining Azure resource configurations, scaling, and cost-efficiency recommendations
• Assist with monitoring, alerting, and disaster recovery planning
• Contribute to company-wide data governance, standardization, and compliance initiatives
  
  

Required Qualifications

• 3–5+ years of experience in database administration (SQL Server / Azure SQL)
• Strong hands-on experience with Microsoft Azure SQL, including:
  • DTU and/or vCore resource management
  • Storage scaling and performance tuning
  • Azure monitoring tools (Metrics, Query Performance Insight, etc.)
  • Cost optimization and right-sizing databases
• Advanced SQL skills:
  • Query writing and optimization
  • Indexing strategies
  • Stored procedures, views, tables, and execution plan analysis
  • Data migration
• Experience managing production database environments with high availability requirements
• Strong understanding of:
  • Disaster recovery
  • Backup and recovery strategies
  • Database security and access control
  • Performance tuning methodologies
• Proven ability to troubleshoot complex database issues in real-time
• Experience working cross-functionally with engineering, support, and operations teams
  
  

Preferred Qualifications

• Experience in SaaS, fintech, or financial services environments
• Familiarity with multi-tenant database architectures
• Experience with automation/scripting (PowerShell, Python, Bash)
• Exposure to Azure DevOps or CI/CD pipelines
• Experience with Azure networking components (including VNets, subnets, and VPNs)
• Understanding of compliance frameworks (PCI DSS, SOC 2, etc.)
• Experience supporting ETL processes or data pipelines
  
  

Soft Skills & Competencies

• Strong communication skills, especially with client-facing teams.
• Ability to prioritize multiple tasks in a deadline-driven environment.
• Proactive, curious, and eager to learn.
• Comfortable working in structured, process-driven contexts.
• Team-oriented with a service-first mentality.
• Strong ownership mentality over production systems.
• High attention to detail and data accuracy.