Database & Application Support Specialist / Tyler System AdministratorLocation: Onsite - Kenosha, WISchedule: On-site during business hours; remote/on-call after hoursSupport Model: Required 24/7/365 participationClearance: Must meet FBI CJIS Security Policy requirementsRole Summary• Provides database, application, and interface support for Tyler PublicSafety Software and other critical systems. Serves as the designated TylerPublic Safety System Administrator.Key Responsibilities• Provide on-site application and database support during business hoursand remote/on-call support after hours.• Administer Tyler CAD, LERMS, Jail, and Mobile systems.• Support standard applications including ERP, Office 365, scheduling,evidence, fleet, and others.•Install, configure, and troubleshoot software applications.• Support server-side application components.• Support application-related network needs.• Manage database policies, performance, integrity, and availability.• Evaluate and recommend version upgrades.• Troubleshoot issues between KJS, member agencies, and TylerTechnologies.• Assist end users in effective use of Tyler systems.• Perform system performance monitoring, backup/recovery, and securitymaintenance.• Support multiple system interfaces including TraCS, CCAP, Livescan, ProQA,Axon, and others.• Participate in cybersecurity compliance and CJIS audits.• Respond to Priority 1 and Priority 2 incidents within required timeframes.• Required Skills• SQL/database administration• Application support• Tyler Public Safety Software experience• Strong troubleshooting and integration skillsRequired Qualifications• 3–5 years of experience in database administration or application support.• Strong SQL Server or equivalent database experience.• Experience supporting enterprise or public safety applications.• Ability to troubleshoot complex application and database issues.Preferred Qualifications• Direct experience with Tyler Public Safety Software Suite.• Experience in law enforcement or 24/7 operational environments