Job TitleDatabase CoordinatorFLSA StatusFull Time - non-exemptReports toQuality Assurance ManagerSchedule40W M-F 8:00AM - 4:30PM M30Supervisesn/aRate of Pay$37.00 - $39.00 depending on experienceClosing Date6/12/2026BenefitsHealth, vision, dental, life as well as voluntary life and disability insuranceSick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire)Vacation benefit - 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)Pension Plan (after one year of continuous service)Voluntary Tax-Deferred Annuity Plan (403(b) plan)Position SummaryThe Database Coordinator (DBC) supports the ongoing administration and optimization of the Intermountain Division's WellSky and HMIS systems across Utah, Colorado, Wyoming, and eastern Montana. This role manages licensing, customizes data entry screens, develops reports and dashboards, and ensures system functionality aligns with the needs of DHQ, Corps, and program leadership. The DBC provides division-wide user support and training, maintains data integrity, and analyzes service outcomes to produce actionable insights that inform leadership decisions and strengthen funder reporting.In partnership with the Intermountain Social Services team, the DBC leads divisional data governance efforts, including compliance monitoring, outcome measurement implementation, and coordination of required data‑sharing with multiple state HMIS systems. The role ensures consistent, accurate, and mission‑aligned reporting through the production of monthly, quarterly, and annual impact reports, supporting program effectiveness and accountability across the Division.Duties and ResponsibilitiesDivision-Wide System OversightSupport the mission, purposes, and goals of The Salvation Army through the implementation and usage of WellSky and HMIS database software.Guide system development by recommending internal IM WellSky policies that respond to agency needs and to state, federal and other funding mandates.Ensure user licensing and compliance with state and federal guidelines.Coordinate IM data gathering, analysis and reporting among Corps and Divisions as needed for funding agents, including The Salvation Army's National Statistical System (NSS) stats for outcome evaluation.Participate in Territorial/National WellSky steering committees and related sub committees as assigned.Support the integration of Pathway of Hope and other IM program workflows.Register as the Data Partner Agency Liaison (DPAL) for Denver area HMIS.Other duties as assigned.Staff TrainingWork with end users to enhance IM's database effectiveness through utilization review, data evaluation and coordination of input from users, management and divisional leadership.Design training to address identified needs and provide training as indicated.Assist with dissemination of information on available training opportunities.Promote the use of WellSky, HMIS and reporting accountability in IM.Create/update training videos and reference guides as changes occur for end usersSchedule and regularly conduct virtual trainings on various topics to increase user knowledge to capture accurate service data and reduce errorsProvide in-person and virtual trainings for new and current users throughout the division (individuals and groups)Work with end users to enhance IM's database effectiveness through utilization review, data evaluation and coordination of input from users, management and divisional leadership.Use strong communication skills to provide proactive customer service to new and current users.Needs AnalysisAssess system and training needs of social services personnel in corps/units through interaction, periodic surveys, and other assessment tools.Improve system functionality as needs are identified. Work through approval channels at Territorial Headquarters.Participate in IM Pathway of Hope implementation as needed.Support the IM Divisional Secretary for Program's office with troubleshooting IM's and statistical discrepancies.Provide consultation to units, other divisions and Territorial Headquarters (THQ) as requested regarding social services workflow and software solutions.Application Design and Report WritingImplement administrative setups and database changes for Wellsky and HMIS.Gather information for tailoring modules, assessments, sub‑assessments, work sheets, pick lists, and reports to meet The Salvation Army's changing needs.Provide support through training and consultation on the implementation and continuous quality improvement of new reporting tools.Write custom reports for identified reporting needs within WellSky and HMIS.Learn and become proficient in the use of WellSky's reporting tools (ART and Qlik) and HMIS tools such as CAPER Reports and Demographics.Responsible for training and supporting leaders in creating accurate, timely reportsCreate reports for identified needs of The Salvation Army programs, particularly for fundraising asks and proposals as well as other stakeholders.Education/ExperienceComputer systems degree expected or equivalent experience.Two years of professional experience working with databases and data management with demonstrated effectiveness in developing and delivering staff training expected.Verifiable experience with Homeless Management Information Systems (HMIS) and Service Point/WellSky software preferred.SkillsComputer proficiency and expertise in computer system utilization, including end user and system operations detailsExcellent oral and written communication skills; presentation experience preferredAbility to analyze and synthesize data and prepare reportsSolid people-skills with a customer service mindsetCapacity to multi‑task and work independently with minimal supervisionQualitiesDetail‑oriented and clear‑thinkerOrganizedAbility to work independentlyCustomer service mindsetSupportive of The Salvation Army's missionAble to reflect and model the high standards of our organizationRequirementsDrivingThe employee must be 21 years old at a minimum (for insurance provision) and possess a valid in‑state driver's licenseAn MVR will be processed every year in accordance with The Salvation Army's policiesBackground CheckContinued employment will be contingent upon a biennial (every two years) background check that is processed in accordance with The Salvation Army's policiesPhysicalAbility to maneuver, to remain in a stationary position, to grasp, push, pull, and reach overhead, to lift 25 pounds, to access and produce information from the computer, to operate a telephone, to understand written informationQualified individuals must be able to perform the essential duties of the position with or without accommodation. A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.#J-18808-Ljbffr