Database Services Specialist, Advancement Development Services

University of North Alabama

Florence, AL

JOB DETAILS
SALARY
$33,049–$44,065 Per Year
SKILLS
Administrative Skills, Analysis Skills, Athletics, Best Practices, Brochures, Campaigns, Cancer, Check Processing, Compensation and Benefits, Credit Cards, Credit Processing, Data Analysis, Data Import/Export, Data Quality, Database Administration, Demographics, Dental Insurance, Direct Mail, Disability Insurance, Documentation, Employee Benefits, Event Management, Flexible Spending Accounts, Funding, Fundraising, General Ledger Accounting, High School Diploma, Higher Education, Hospital, Identify Issues, Import/Export, Insurance, Law Enforcement, Life Insurance, Long-Term Care, Mail Processing, Meal Plans, Microsoft Access Database, Nonprofit, Off-Site Storage, PCI, Payroll Administration, Payroll Forms and Checks, Payroll Management, Payroll Tax, People Management, Policy Implementation, Problem Solving Skills, Publications, Quality Control, Reconciliation, Record Keeping, Retirement Planning, Returns Processing, Scorecarding, Social Media, Systems Maintenance, Telephone Skills, Time Management, Tuition Fees, Vision Plan, Website Management
LOCATION
Florence, AL
POSTED
27 days ago

Database Services Specialist, Advancement Development Services

Salary

$33,049.00 - $44,065.00 Annually

Location

Florence, Alabama

Job Type

Staff

Division

Advancement

Department

Development Services

Opening Date

05/22/2026

FLSA

Non-Exempt

  • Description
  • Benefits
  • Questions

Job openings are posted for a minimum of seven days. This job may be removed from posting boards and filled any time after the minimum posting period has ended. The posted salary and/or position title may be adjusted dependent on the successful candidate's education, experience, and unique qualifications as they relate to the position. Sponsorship is not available for any staff positions and unless otherwise indicated within the posting information, is not available for most faculty positions.

Description

This position is responsible for coding, recording, and processing all types of cash and non-cash charitable donations, both restricted and unrestricted, received by the UNA Foundation. The primary areas of responsibility lie in accurate, timely gift and pledge entry, gift acknowledgement, and transmission of batches. In conjunction with database responsibility, this position is also responsible for creating and updating donor demographical information as needed.

Essential Job Duties

  • Record cash gifts, stock gifts, recurring gifts, pledges, and pledge payments, paying specific attention to gift designation;
  • Process EFT and credit card donations and recurring EFT and credit card donations on regularly scheduled days each month;
  • Analyze gift batch entries to determine the appropriate campaigns, funds, and appeals for each gift that is processed;
  • Monitor gift processing to identify problems and irregularities and recommend solutions;
  • Upon batch completion, balance batch, proof gift entry, and post batch to database in accordance with policy;
  • Ensure that all acknowledgement letters are appropriate, consistent with IRS guidelines for gift receipts, and that gift receipts are mailed annually by January 30;
  • Ensure donor records have been updated with biographical information prior to running receipts and/or acknowledgements, add new/update existing records, and maintain overall database integrity of donor and relationship files;
  • Produce regular and timely reports pertaining to gift entry process and deposit slips to accompany money to bank;
  • Take deposits daily to the bank, maintain the hard-copy filing system of same, and coordinate timely storage in an off-site facility;
  • Oversee the creation and distribution of mailing lists, scorecards, board reports, pledge reports, etc.;
  • Respond to inquiries from donors, campus departments, faculty, or staff regarding database information;
  • Facilitate the quarterly NCOA updates, as well as other data import/export and updates;
  • Remain current on best practices for gift handling, including guidelines and standards set forth by the IRS, CASE, PCI, the foundation data standards, and other associations;
  • Track outstanding pledges and produce pledge reminder letters to donors and reports;
  • Assist with planning, processing, and executing direct mail pieces, and providing support with mail-house distribution lists and brochures;
  • Work with division to provide mailing lists for various publications and mailings;
  • Assist in administrative activities for events as needed;
  • Create donor pages and receipt of online gift and social media, including Gift Bay;
  • Assist in monthly balancing of gift accounts with the general ledger;
  • Coordinate to handle phone coverage during all working hours;
  • Ensure understanding of data standards to all personnel with access to database;
  • Implement quality control mechanisms, analyze data regularly to determine if data integrity and standards consistency is being met, recommend and implement policies;
  • Coordinate payroll deduction form processing, including follow-up, reconciliation of batch, and monthly deposit;
  • Complete matching gift forms for processing, maintain matching gift pending file to track responses, and ensure accuracy for matching gifts to designation of original gift;
  • Train, supervise, and manage student staff and backup personnel with access to database;
  • Work closely with athletics to manage athletic fundraising events whose proceeds are deposited into foundation and other athletics-related giving;
  • Coordinate creation of events in the database, record attendance, process gifts/sponsorships related to events, website updates regarding events, and analyze post-event reports to ensure best practices;
  • Process downloads from Argos/Banner and upload information into database;
  • Scan supporting documentation into constituent records in the database accurately and timely;
  • Organize, coordinate, and maintain secure filing system for a variety of forms and paperwork;
  • Process returned checks, seek resolution to the issue;
  • Perform all other duties as assigned.

ADDITIONAL DUTIES:

To be determined.

Minimum Qualifications

  • High school diploma/equivalent is required;
  • Some college education and/or a bachelor's degree is preferred;
  • Two years of related experience is required;
  • Experience in gift designation, gift entry, and acknowledgement, and/or database management preferred;
  • Experience in non-profit organization, preferred;
  • Experience in higher education fundraising a plus;
  • Blackbaud Raiser's Edge fundraising software experience a plus.

Special Instructions to Applicants

Applicants must upload a cover letter and resume at the time of application as well as provide contact information (including email address) for at least three professional references. For questions, please email employment@una.edu or call 256.765.4291 and select option #2. Selecting an option other than #2 will result in a delayed response.

UNA is an equal opportunity employer. We seek a wide range of applicants for our positions so that our core values will be affirmed.

Staff Benefit Summary - For more details regarding each benefit listed below, please visit the HR website at https://www.una.edu/humanresources/benefits or click on the links below. The benefits premiums listed below are effective March 1, 2026.

Health Insurance

UNA has a fully-insured group health insurance program with Blue Cross/Blue Shield of Alabama, which includes medical, prescription drug, vision, psychiatric, and substance abuse benefits for full-time university employees, and their eligible dependents. The University covers the full individual premium for eligible employees.

Blue Cross Blue Shield of Alabama Health/Vision/RX - Monthly Premiums

Tier Employee Cost UNA Cost Total Premium

Employee $0.00 $728.36 $728.36

+Child(ren) $423.42 $778.36 $1,201.78

+Spouse $678.36 $778.36 $1,456.72

+Spouse & Child(ren) $786.88 $778.36 $1,565.24

Dental Insurance

UNA also provides dental coverage through Blue Cross/Blue Shield of Alabama. The University covers the full individual premium for eligible employees.

Blue Cross Blue Shield of Alabama Dental - Monthly Premiums

Tier Employee Cost UNA Cost Total Premium

Employee $0.00 $29.61 $29.61

Family $39.07 $29.61 $68.68

Life Insurance

UNA provides all eligible employees with basic life insurance at no cost to the employee. The basic life coverage level is 1.5 times the covered employees annual base salary with a maximum benefit of $400,000. Included with your basic life coverage is Accidental Death and Dismemberment coverage at 3 times the covered employee's annual salary. The provider for this coverage is Symetra. As a member of the Teachers Retirement System of Alabama (TRS), eligible employees have life benefits available through the TRS. Also, for eligible active employees, a death benefit of the payment of accrued sick leave is paid to the employees beneficiary by the University.

Long-Term Disability Insurance

This coverage provides benefits after a 90-day period of disability. The monthly benefit is 60% of the covered employee's monthly base salary not to exceed $10,000 per month. The cost for this benefit is paid in full by the University for eligible employees and the provider for this coverage is Symetra.

Retirement Plans

The Teachers' Retirement System of Alabama (TRS) is a defined benefit plan in which participation is mandatory for eligible employees. Eligible employees are categorized by the TRS as Tier I or Tier II members.

Rates below are effective as of October 1, 2025

  • Tier I - Employee contribution rate is 7.5% for regular employees and 8.5% for law enforcement employees.
  • Tier II - Employee contribution rate is 6.2% for regular employees and 7.0% for law enforcement employees.

Voluntary TIAA-Cref 403(b) Plan - this retirement plan is a voluntary, supplemental, deferred compensation plan.

Voluntary RSA-1 457 Plan - this plan is a voluntary, supplemental, deferred compensation plan offered by the Retirement Systems of Alabama.

Supplemental (Voluntary) Benefits

The University provide a $6.00 per month credit to eligible employees to offset the cost(s) for supplemental, voluntary benefits. All full-time regular employees are eligible for this benefit on the first day of the month following the completion of 90 days of employment.

  • Flexible Spending Accounts - HealthEquity
  • Cancer Insurance - Allstate
  • Short-Term Disability Insurance - Fort Dearborn Life
  • Life Insurance - Symetra
  • Accident Coverage - Symetra
  • Critical Illness Insurance - Symetra
  • Hospital Indemnity Coverage - Symetra
  • Vision Insurance - Vision Blue by VSP
  • Air Evac Lifeteam
  • Long-Term Care Insurance - LTCi Plans

Remission of Tuition and Fees

UNA provides remission of tuition to eligible employees and to their spouses and qualified dependent children.

Paid Time Off

Annual Leave - Annual leave is accrued for each hour worked. During the first 2 years of employment, the accrual is 10 workdays. After completion of 2 years of continuous service, eligible employees are entitled to 12 days of annual leave and, for each additional year of service, annual leave is increased by one day per year to a maximum of 20 days after 10 years.

Sick Leave - Full-time regular staff members are entitled to 96 work hours (12 workdays) of sick leave each year at the employees regular rate of pay regardless of length of service.

Paid Holidays - Full-time, regular staff employees are eligible for paid holidays.

Miscellaneous Benefits

  • University ID Card (Mane Card)
  • Athletic Ticket Discounts
  • University Bookstore Discount
  • Free Parking
  • Credit Union Membership
  • Kilby Laboratory School
  • Employee Wellness Center
  • Employee Wellness Program
  • Faculty/Staff Meal Plan
  • Travel Assistance
  • Identity Theft Assistance
  • Mental & Emotional Health Benefits
  • Terminal Degree Assistance Program

01

Do you have a high school diploma or equivalent?

  • Yes
  • No

02

Do you have some college education?

  • No, none.
  • Yes, some but no degree.
  • Yes, an associates degree.
  • Yes, a bachelors degree.
  • Yes, a higher level degree.

03

Do you have experience in gift designation, gift entry/acknowledgement, and/or database management?

  • No, none.
  • Yes, in one or more of those listed.
  • Yes, in all listed.

04

Do you have two or more years of related experience?

  • No
  • Yes

05

Do you have experience in a non-profit organization?

  • No
  • Yes

06

Is your related experience in higher education?

  • No
  • Yes

07

Do you have any experience with Blackbaud Raisers Edge fundraising software or a similar, related software?

  • No
  • Yes, with Blackbaud Raisers Edge fundraising software.
  • Yes, with a similar fundraising software.

08

This position is not eligible for sponsorship of any kind. Will you now or in the future require sponsorship (H1B, OPT, etc.) ?

  • No
  • Yes

Required Question

Employer University of North Alabama

Division Advancement Address UNA Box 5113

Rogers Hall

Florence, Alabama, 35632

Website https://www.una.edu/advancement/

About the Company

U

University of North Alabama