Database Specialist (5-10 years of experience)

Sectra AB

NY

JOB DETAILS
SALARY
$100,000–$130,000 Per Year
SKILLS
Analysis Skills, Automation, Best Practices, Bug Tracking Software, Cloud Computing, Clustering Software, Communication Skills, Computer Science, Continuous Improvement, Cookies, Cross-Functional, Customer Escalations, Customer Support/Service, Data Recovery, Database Administration, Dental Insurance, Disaster Recovery, Health Information Technology, Healthcare, Healthcare Providers, High Availability, Hospital, Identify Issues, Information Technology & Information Systems, Internet Security, Knowledge Base, Leading Edge Technology, Mentoring, Microsoft Certifications, Microsoft SQL Server, Microsoft SQL Server DBA (Database Administration), Microsoft Windows Azure, Operational Improvement, Operational Strategy, Operational Support, Patient Care, Performance Tuning/Optimization, Problem Solving Skills, Process Improvement, Product Development, Product Support, Production Support, Production Systems, Project Engineering, Project/Program Management, Query Optimization, Replication and Remote Mirroring, Resolve Customer Issues, SQL (Structured Query Language), Sales, Sales Management, Server Clusters, Server Support, Software Development, Software Validation, Standard Operating Procedures (SOP), Team Player, Technical Leadership, Technical Support, Technical Training, Technical Writing, Time Management, Vision Plan, Work From Home
LOCATION
NY
POSTED
2 days ago

Database Specialist (5-10 years of experience)

  • Applications are considered on a rolling basis
  • Denver
  • Hybrid

I"m interested

  • Applications are considered on a rolling basis
  • Denver
  • Hybrid

Job Description

At Sectra, our mission is to contribute to a healthier and safer society. As a Database Specialist, you will play a critical role in supporting that mission by serving as the senior database subject matter expert within our Cloud Operations team.

In this role, you will be the primary technical escalation point for complex Microsoft SQL Server environments, partnering closely with Cloud Operations, Support, Deployment, and Product teams to resolve critical customer issues and continuously improve our technical capabilities. Beyond troubleshooting, you will help strengthen the organization through mentoring, knowledge sharing, process improvement, and technical enablement.

This is an excellent opportunity for an experienced SQL professional who enjoys solving complex technical challenges while helping elevate the skills of those around them.

What You Will Do

  • Serve as the senior technical escalation resource for complex Microsoft SQL Server and database-related customer issues.
  • Troubleshoot, investigate, and resolve advanced SQL Server performance, availability, and database administration issues across both on-premises and Microsoft Azure environments.
  • Partner with Cloud Operations, Support, Deployment, and other technical teams to drive timely resolution of high-priority customer escalations.
  • Provide technical leadership and mentorship to engineers across the organization, serving as a trusted database expert.
  • Develop and deliver technical training, documentation, and best practices related to SQL Server administration and troubleshooting.
  • Identify recurring technical challenges and recommend process improvements, automation opportunities, and preventative solutions.
  • Support complex customer implementations, upgrades, migrations, disaster recovery planning, and database maintenance activities.
  • Collaborate with Product Management and Development to investigate software defects, validate fixes, and support product improvements.
  • Create and maintain internal knowledge base articles, troubleshooting guides, and standard operating procedures.
  • Contribute to Service Enablement initiatives that improve operational efficiency, technical readiness, and cross-functional knowledge sharing.
  • Stay current on Microsoft SQL Server, Azure SQL technologies, clustering, high availability, and industry best practices

Work with great people

Erwin Krikken

Support Engineer & Project Engineer

"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."

Sofia Adolfsson

UX Designer

"There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."

Erwin Krikken

Support Engineer & Project Engineer

"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."

Sofia Adolfsson

UX Designer

"There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."

Erwin Krikken

Support Engineer & Project Engineer

"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."

Sofia Adolfsson

UX Designer

"There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."

Erwin Krikken

Support Engineer & Project Engineer

"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."

Sofia Adolfsson

UX Designer

"There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."

Erwin Krikken

Support Engineer & Project Engineer

"The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."

Sofia Adolfsson

UX Designer

"There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."

Adam Alsegård

Software Engineer

"I believe Sectra is a great company, with the possibility for personal growth."

Carl Folkesson

Software Engineer

"In every part of my work there is a problem that needs to be analyzed and resolved, and the feeling when you finally resolve that problem is one of the best feelings in the world."

Johan Carlegrim

General Manager

"For me, Sectra is a great place to work. While everyone at Sectra is highly skilled and professional, they are also easy-going and friendly."

Ahmed Aouicha

Support Engineer

"My passion is helping people, and I like the responsibility that comes with my role."

Hanna Bäcker

First Line Support and Upgrade Coord

"Our customers often call us during emergencies, and we have to solve their problems quickly. It's clear that our work has a real impact on patients" lives."

Sonia Maria

Account Manager

"Sectra is a great place to work. From the fantastic work atmosphere to the cooperation between employees, to the freedom to do our job to deliver the best solutions to the customers.""

Lindsay van Ballegooij

Account Manager

"Our customers are passionate and take part in the development of our products. Every customer visit gives me new ideas and insights which can be taken back to my colleagues.""

Zoe Varricchio

Project Manager

"Regardless of how long you have been with our organization, your ideas are always taken into consideration, and provided that they are worthwhile, they tend to be implemented."

Stephanie Dahl

Project Manager Global Search

"From day one, Sectra has felt like home for me. Working with great people, many of who I consider to be close personal friends is a luxury I do not think I will be able to find elsewhere."

Johan Uppman

Software Engineer

"My journey at Sectra started with a summer job at Sectra Communications. After that, I was hooked."

Rober Kloosterman

Support engineer

"I began working a couple of days a week as a support assistant during my studies. Combining the theory from my studies with practical, real-world experience was a great way to learn."

Skills & Requirements

What We"re Looking For

  • Bachelor"s degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
  • Five to ten years of hands-on experience administering and supporting Microsoft SQL Server in enterprise environments, with at least five years of SQL Server administration experience required.
  • Strong experience troubleshooting SQL Server performance, query optimization, indexing, backups, restores, replication, and high availability solutions.
  • Experience supporting databases hosted both on-premises and within Microsoft Azure environments.
  • Working knowledge of SQL Server clustering, Always On Availability Groups, and disaster recovery concepts.
  • Experience supporting production environments and serving as an escalation resource for complex technical issues.
  • Excellent analytical, troubleshooting, and problem-solving skills.
  • Strong communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
  • Demonstrated ability to mentor teammates and contribute to a collaborative technical culture.
  • Microsoft SQL Server certification or Azure Database Administrator Associate certification is preferred.

Location

This position supports customers across the Mountain and Pacific time zones.

Candidates located within approximately one hour of our Denver, Colorado office are expected to work a hybrid schedule, with three days per week in the office. Candidates located outside of this area may work remotely while supporting the required time zones.

Why Join Sectra?

At Sectra, our mission is to contribute to a healthier and safer society by helping healthcare providers deliver better patient care through innovative technology. When you join our team, you"ll work alongside talented, collaborative colleagues in an environment that values continuous learning, technical excellence, and professional growth.

We offer a comprehensive total rewards package designed to support you both personally and professionally, including:

  • Competitive compensation - The salary range for this position is $100,000 to $130,000, with the final offer based on experience, skills, qualifications, and overall fit for the role.
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Generous paid time off and company holidays
  • Career development and learning opportunities
  • A collaborative, supportive, and international work environment
  • The opportunity to work on technology that directly impacts patient care around the world

Equal Opportunity Employer

Sectra is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by applicable law.

Great Place to Work

  • Making a difference

  • Great colleagues

  • Personal development

  • Innovation & technology

  • Global environment

  • Working close to customers

  • Göra skillnad

  • Personlig utveckling

  • Global miljö

  • Grymma kollegor

  • Innovation och teknologi

  • Kundfokus

  • Gør en forskel

  • Personlig udvikling

  • Globalt miljø

  • Fantastiske kollegaer

  • Innovation & Teknologi

  • Arbejde tæt på kunderne

  • Je maakt écht verschil

  • Persoonlijke ontwikkeling

  • Duurzaamheid

  • Leuke collega's

  • Innovatie & Technologie

  • Werk samen met medische professionals

  • Gjøre en forskjell

  • Personlig utvikling

  • Globalt miljø

  • Fantastiske kollegaer

  • Innovasjon og teknologi

  • Arbeide nær kunder

About the company

Sectra develops and sells cutting-edge solutions for medical IT and cybersecurity. We help hospitals and those who are training future healthcare personnel to improve their efficiency so that patients can receive better care. We also support and help defense, authorities, and critical social functions to secure their communication against eavesdropping and protect their systems against unauthorized access. This is how we create conditions for a healthier and safer society.

One thing that identifies us at Sectra is our customer obsession- our ability and willingness to understand, create value for and stand up for our customers. This shared priority is at the core of our culture. Our customers describe this as having the knowledge to meet expectations, the passion to exceed them. As we hire for attitude and ability - train for skill, we happily expand your knowledge, if you bring the passion and willingness to learn.

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Talent Acquisition Team | Contact Person

Send e-mail 2039850899

I"m interested

Sectra

Denver | Hybrid

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About the Company

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Sectra AB