We are looking for a Performance Capacity Management Analyst with strong hands-on experience in Datadog and Process/Performance Capacity Management (PCM) to help monitor, analyze, and optimize business and system performance data. The ideal candidate will bridge the gap between technical monitoring data and business decision-making, delivering actionable insights through dashboards, reports, and capacity planning.
Required Skills & Qualifications
Bachelor's degree in Business Analytics, Computer Science, Information Systems, or related field.
Hands-on experience with Datadog (dashboards, monitors, APM, log management, alerting).
Solid understanding of Process/Performance Capacity Management methodologies.
Strong analytical skills with experience in business data analysis and reporting.
Proficiency in Excel/SQL; experience with BI tools (Power BI/Tableau) is a plus.
Prior work experience at client or in client's Industry.
Applicants must be able to work directly for Artech on W2.
Preferred Skills & Qualifications
Experience with cloud platforms (AWS/Azure/GCP) monitoring integrations.
Exposure to capacity forecasting tools or scripting (Python/R) for data analysis.
Certifications in Datadog, ITIL, or Business Analysis (CBAP/CCBA).
Day-to-Day Responsibilities
Design, build, and maintain Datadog dashboards, monitors, and alerts to track application, infrastructure, and business KPIs.
Analyze system and business performance data to identify trends, anomalies, and improvement opportunities.
Apply PCM principles to forecast capacity needs, manage performance baselines, and support scalability planning.
Translate raw operational/business data into clear insights and recommendations for stakeholders.
Collaborate with IT Operations, Engineering, and Business teams to define SLAs, SLOs, and KPIs.
Prepare regular reports (daily/weekly/monthly) on system health, business metrics, and capacity utilization.
Support root-cause analysis for performance issues using Datadog logs, APM, and traces.
Recommend process improvements based on data-driven insights.
Maintain documentation for monitoring standards, PCM processes, and reporting frameworks.
Company Benefits & Culture
Strong problem-solving and analytical mindset.
Detail-oriented with the ability to manage multiple priorities.
Proactive communicator who can work independently and in a team.
For immediate consideration please click APPLY to begin the screening process with Alex.
Numbers & Facts
Location
Frederick, MD
Salary
$45–$50 Per Hour
Skills
Amazon Web Services (AWS)unmatched
Analysis Skillsunmatched
Business Analysisunmatched
Business Intelligence Softwareunmatched
Business Solutionsunmatched
Capacity Analysisunmatched
Capacity Managementunmatched
Capacity Utilizationunmatched
Capacity and Performance Managementunmatched
Cloud Computingunmatched
Communication Skillsunmatched
Computer Scienceunmatched
Data Analysisunmatched
Detail Orientedunmatched
Documentation Standardsunmatched
Forecastingunmatched
GCP (Good Clinical Practices)unmatched
ITIL (IT Infrastructure Library)unmatched
Information Technology & Information Systemsunmatched
Metricsunmatched
Microsoft Windows Azureunmatched
Multitaskingunmatched
Performance Analysisunmatched
Performance Managementunmatched
Performance Metricsunmatched
Power BIunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Python Programming/Scripting Languageunmatched
R Programming Languageunmatched
Reporting Dashboardsunmatched
Reporting Skillsunmatched
Root Cause Analysisunmatched
SQL (Structured Query Language)unmatched
Scripting (Scripting Languages)unmatched
Service Level Agreement (SLA)unmatched
Systems Analysisunmatched
Tableauunmatched
Team Playerunmatched
Trend Analysisunmatched
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