DAVE System Admin

Seeking a C2C candidate located in the specified area.

Job Description:

This position provides ongoing application data maintenance and User Acceptance Testing for upgrades/new software releases for the DAVE application. DAVE is a proprietary software that is used for collecting, registering and issuing vital records in the State of Maine.

• The role is responsible for problem identification, documentation, and communication of issues to be remediated by the application vendor.
• There are two planned software releases a year. With every release there are approximately 1200 scripts to test every aspect of the system's functionality.
• Technical skills such as a system analyst or programming skills are not necessary for completing user acceptance testing; however, the work involves review, examination, and evaluation of the system and how the system functions as it pertains to the policies and regulation governing the administration of vital records.
• It requires project management and organization skills to ensure communication, information flow and in documentation of past and future enhancements. It serves as a liaison between the vendor and OIT.
• The position is responsible for completing the user acceptance testing for the software, summarizing the findings including defects, and conveying future needs and enhancements.

Top Skills:

• User Acceptance testing experience
• Ticketing System experience (Jira preferred)
• Ability to troubleshoot basic system issues
• SharePoint

The candidate must be able to:

• Utilize pre-made scripts to test functionality and document successful completion on SharePoint and utilize Jira if there are any issues/bugs.
• Make sound recommendations on functional and technical improvements to the product.
• Analyze the functional and technical impact of product planning decisions.
• Participate in product design reviews to verify that design meets quality standards and functional/technical requirements.
• Perform impact analyses on production fixes and enhancements to establish priorities.
• Provide basic product support and provide accurate and complete answers to detailed product questions in a timely manner.
• Provide effective on-site and over the phone product support as needed.
• Accurately sets severity of identified defects.
• Provide input to training and/or documentation materials regarding latest technical and functional design changes.
• Document all work on SharePoint for future reference.
• Review the system test approach and conditions used as the basis for detailed test scenarios.
• Follow quality standards.
• Analytical and customer service skills.
• Communicate accurate and useful status updates.
• Ability to work in a team environment.

Required Skills :

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No