Day Custodian

At Pacific Science Center, our mission is to ignite curiosity in every child and fuel a passion for discovery, experimentation, and critical thinking in all of us. Our colleagues are passionate lifelong learners who live our mission every day. Each of us commits to bring an inclusion, diversity, equity, and access (IDEA) focus in every aspect of our work. Join our collaborative team and help steward our warm, welcoming, community-learning environment at PacSci.

As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences. Data shows that women and BIPOC candidates more frequently do not apply to a job because they don't feel that they meet all of the qualifications listed. If you have some of the knowledge, skills, and abilities listed and you share PacScis values and support our mission, we encourage you to apply.

Position Title: Day Custodian

Department: Facilities

Reports to: Custodial Supervisor

Pay Class: Full-time Regular

FLSA Status: Hourly, Non-Exempt

Position Summary

Day Custodians are responsible for maintaining a clean, safe, and welcoming environment in all guest-facing areas during operating hours. This role focuses on high-traffic spaces, restrooms, and immediate response to guest needs to ensure an exceptional visitor experience. They are critical to the Science Center; they are the front line of our guest experience, serving as ambassadors while cleaning and creating a welcoming environment in our facilities and grounds. This shift is 630am-230pm.

Essential Duties & Responsibilities

• Maintain cleanliness in all guest-facing areas during operating hours, including lobbies, restrooms, and high-traffic spaces.
• Respond promptly to guest cleaning requests and spills to ensure safety and comfort.
• Empty trash and recycling receptacles and replace liners throughout public areas.
• Restock restroom supplies and sanitize fixtures regularly.
• Perform routine floor care such as sweeping, mopping, and spot cleaning.
• Clean glass, stainless steel, and other surfaces in public view.
• Assist with event setup and breakdown during daytime operations.
• Report on maintenance issues promptly to Facilities team.
• Maintain cleaning supplies and equipment in operable condition.
• Other duties as assigned.

Position Requirements:

• Ability to work independently and as part of a team in a fast-paced, guest-facing environment.
• Strong customer service and communication skills for interacting with guests and staff.
• Knowledge of cleaning chemicals, proper dilution, and safe handling procedures.
• Familiarity with basic custodial tools and equipment (mops, vacuums, restroom cleaning kits).
• Ability to follow daily checklists and respond promptly to urgent cleaning needs.
• Flexibility to work weekends and holidays as part of a regular schedule.
• Basic computing skills for logging maintenance issues and completing task checklists.

Qualifications

Required:

• At least 1 year of custodial or janitorial experience in a guest-facing environment.
• Ability to work weekends and holidays as part of a regular schedule.
• Basic knowledge of cleaning chemicals and safety protocols.
• Ability to lift up to 50 lbs. and perform physical tasks such as bending, stooping, and standing for extended periods.

Preferred:

• Experience in a museum, hospitality, or similar public setting.
• Familiarity with basic custodial equipment (upright vacuums, mops, restroom cleaning kits).
• Strong customer service background.

Physical Demands & Working Conditions:

• Frequent standing, walking, bending, stooping, kneeling, and reaching throughout shift.
• Ability to push, pull, lift, and carry up to 50 lbs. regularly.
• Repetitive motions such as sweeping, mopping, and wiping surfaces.
• Ability to talk, hear, and visually inspect work for accuracy and thoroughness.
• Medium work - exerting up to 50 lbs. of force occasionally and up to 30 lbs. frequently.
• Primarily indoors in guest-facing areas; occasional exposure to outdoor conditions.
• Subject to noise from crowds and cleaning equipment.
• Exposure to cleaning chemicals and wet surfaces.
• Must wear PPE as required for safety.

This position description generally describes the principal functions of the position and the level of knowledge and skills typically required. It does not constitute an employment agreement between the employer and the employee, and it is subject to change as the needs of the employer and the requirements of the job change.

Compensation

Pay is based on several factors, including market location, job-related knowledge, skills, and years of experience.

In addition to base salary, all employees receive:

• Employee PacSci Membership

Full-time regular employees (40 hrs/week) additionally recieve following benefits:

• Medical, Dental, Vision, basic life insurance, and disability insurance
• 4 weeks of vacation, 12 floating holidays, and sick pay
• 403(b) Retirement Savings
• Commuter benefits (regular employees working at least 20 hours/week)
• Employee Assistance Program

Pacific Science Center stands with those who are courageously fighting against hate, racism, and injustice. We recognize that not being racist is not sufficient. We must be actively anti-racist, and we commit to doing so. We prioritize inclusion, diversity, equity, and access in everything we do. Curiosity and critical thinking are essential to the dialogue and changes that need to happen.

Pacific Science Center complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at HRDepartment@pacsci.org.