Day/Night Receptionist - Full-Time - Tivoli Doelen Amsterdam

Join Tivoli Hotels & Resorts, a unique eclectic brand that encompasses idyllic beaches, cosmopolitan locations, and luxurious destinations.

Immerse yourself in Tivoli's philosophy and its long-lasting heritage, that stands out in mature and new emerging markets, from iconic destinations in Europe to Middle East, from Brazil to Greater China.

Embrace the timeless, dedicated and distinctive essence of Tivoli Hotels & Resorts. We believe in creating bene vivere experiences inspired by timeless hospitality, inviting our guests to live in the moment, encompassing extraordinary service, innovative contemporary F&B, while providing insider destination knowledge.

As part of the front office team at Tivoli Doelen Amsterdam, you will be the first point of contact for our international guests from check-in to check-out.

Joining Tivoli Comes with Unique Advantages

• Free online & offline training organized by our own Minor Hotels University Northern Europe.
• End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
• Employee rates starting from €36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.
• Salary based on your experiences starting from Horeca CLA scale 5.

Your Key Contributions to Memorable Stays

06:45 You arrive, in uniform, with a cup of coffee in the back office, your colleague from the night shift does the handover, you note the action points.

07:00 You start with your checklist and are ready to provide a service with a heartfelt smile for the guests checking out.

08:00 You have checked today's arrivals and communicated special details to the Desk Manager and other departments.

10:00 Between phone calls, you handle incoming emails and work your way through the 'morning rush'.

12:00 Enjoy your lunch with colleagues from other departments.

13:00 You check whether there are still guests who need to check out and continue with your checklist until it is finished.

14:00 You prepare the handover for the evening shift, start counting the cash register, and make sure all tasks are done.

14:45 The evening shift has arrived, and you attend the handover.

15:00 Time to go home!

Your Talent, Our Tradition of Excellence

• Helping guests puts a big smile on your face. The 'always a pleasure' mentality is second nature for you, and you are happy go the extra mile for our guests;
• You know how to prioritize and keep your cool during busy moments;
• You are a 'Natural Host'. Experience and a relevant education are useful, but is not the most important for us;
• You like variety in your work and working hours. Due to alternating shifts (morning, evening, and night shifts), your life never seems dull;
• You are interested in computers and enjoy learning new systems.

Are you looking for a new challenge? Apply now!

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.