About the Role: The Dog Stop South LLC in Pittsburgh, PA is looking for a passionate and organized Daycare Manager to lead our team and ensure every tail is wagging! This is a fantastic opportunity for a dog-loving professional who thrives in a fast-paced, fun environment and is ready to make a real impact on the lives of pets and their owners.
Responsibilities:
Oversee daily operations of the dog daycare facility to ensure a safe, clean, and welcoming environment
Supervise, train, and schedule daycare staff to maintain high standards of pet care
Monitor dog behavior and playgroups, ensuring proper temperament assessments and safe interactions
Build and maintain strong relationships with pet owners through excellent customer service
Manage facility inventory, supplies, and vendor relationships
Handle customer inquiries, complaints, and feedback in a professional and timely manner
Ensure compliance with health, safety, and sanitation protocols
Track and report on key performance metrics including attendance, revenue, and staff performance
Requirements:
Prior experience in a pet care, animal services, or daycare management role preferred
Strong leadership and team management skills
Knowledge of dog behavior, breeds, and basic animal first aid
Excellent communication and customer service abilities
Ability to multitask and problem-solve in a dynamic, hands-on environment
Comfortable working with dogs of all sizes and temperaments
Basic computer skills for scheduling, reporting, and client communication
About Us: The Dog Stop South LLC is Pittsburgh's go-to destination for premium dog daycare, boarding, grooming, and more — because every dog deserves a great day! We are dedicated to providing a safe, fun, and loving environment where dogs thrive and owners have total peace of mind. Our team is passionate about animals and committed to creating a workplace culture that is as rewarding as it is enjoyable.