Amazon Elastic Compute Cloud (EC2), Amazon Web Services (AWS), Atlassian JIRA, Automation, Best Practices, Business Operations, Child Support, Communication Skills, Cross-Functional, Data Recovery, Distributed Control Systems (DCS), Identify Issues, Identity Data Management, Information Technology & Information Systems, Infrastructure as a Service (IaaS), MongoDB, Operations Processes, Performance Analysis, Performance Tuning/Optimization, Presentation/Verbal Skills, Problem Solving Skills, Scalable System Development, Set Goals, Software Architecture, Splunk, Support Documentation, Systems Reliability, Team Player, Technical Leadership, Technical Writing, Time Management, Vector Based, Writing Skills, nginx Web Server