Deal Desk Analyst - Boston (Portuguese or Spanish Speaking)

Datadog

Boston, MA

JOB DETAILS
SALARY
$68,000–$95,000 Per Year
SKILLS
Analysis Skills, Artificial Intelligence (AI), Billing, Business Growth, Career Development, Cross-Functional, Customer Satisfaction, Detail Oriented, Equal Employment Opportunity (EEO), Finance, Financial Systems, International Sales, Legal, Licensing, Mentoring, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Negotiation Skills, Onboarding, Order Management, Portuguese Language, Pricing, Problem Solving Skills, Product Pricing, Regulatory Requirements, Revenue Management, Revenue Recognition, Sales, Sales Operations, Sales Strategy, Salesforce.com, Software as a Service (SaaS), Spanish Language
LOCATION
Boston, MA
POSTED
3 days ago

G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form.As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog's business continues to expand.At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.What You'll Do:Develop in-depth knowledge of Datadog's licensing and pricing models to provide deal structuring and quoting support to our global sales teamsBe a creative problem solver who finds a way to meet customers' needs while adhering to Datadog's selling policiesSolve customer satisfaction issues following execution of the dealActively negotiate deals directly with the customer as neededWork cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product managementFunction as point of contact and subject matter expert for Sales on deal pricing mattersDrive adherence to internal controls, protocols and business rulesPartner with the team to identify and build AI-powered automations that improve deal desk efficiency and scale our operationsWho You Are:At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablementAt least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national companyWorking knowledge of revenue recognition principlesMust be comfortable representing the company to customers in negotiations and resolving customer satisfaction issuesStrong attention to detailAbility to multi-taskStrong communication skillsAbility to work in fast paced, high pressure environmentStrong quantitative skillsStrong MS Word, Excel and PowerPoint skillsBonus Points:Experience with Salesforce and CPQHands‑on experience using AI tools such as Claude, ChatGPT, or similar — and a genuine interest in applying AI to automate and scale business processesBenefits and Growth:Generous and competitive benefits packageNew hire stock equity (RSUs) and employee stock purchase planContinuous career development and pathing opportunitiesProduct training to develop an in-depth understanding of our product and spaceBest in breed onboardingInternal mentor and buddy program cross-departmentallyFriendly and inclusive workplace cultureBenefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.The reasonably estimated yearly salary for this role at Datadog is: $68,000 — $95,000 USD.Equal Opportunity at Datadog:Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.#J-18808-Ljbffr

About the Company

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Datadog