65673 Sales Representative Kimberly Car City
Davenport, IA30+ days ago
- Full-time
- Employee
Dealer Support Specialist
Sunrise Systems Inc
- East Moline, IL
- 2 days ago
- Remote
- $24–$25 Per Hour
- Instant Apply
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Skills
- Application Programming Interface (API)unmatched
- Authenticationunmatched
- Bookkeepingunmatched
- Business Solutionsunmatched
- Communication Skillsunmatched
- Customer Experienceunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Data Analysisunmatched
- Financial Statementsunmatched
- General Ledger Accountingunmatched
- Generally Accepted Accounting Principles (GAAP)unmatched
- IT Service Management (ITSM)unmatched
- ITIL (IT Infrastructure Library)unmatched
- Identify Issuesunmatched
- Identity Data Managementunmatched
- Lean Manufacturingunmatched
- Microsoft Product Familyunmatched
- Problem Solving Skillsunmatched
- Process Developmentunmatched
- Reconciliationunmatched
- SQL (Structured Query Language)unmatched
- Software Administrationunmatched
- State Laws and Regulationsunmatched
- System Integration (SI)unmatched
Description
Job Title: Dealer Support Specialist
Job ID: 26-04067
Location: East Moline, IL, 61244
Duration: 12+ Months of W2 contract
Job Description:
This is a Dealer Business Specialist position that will primarily be responsible for Application Support
Candidates who only have basic infrastructure, networking, or desk top support experience are NOT a good fit for this position. The manager is looking for someone with proven experience with application support.
This team is currently working a hybrid schedule – 4 days in the office each week. Fully Remote candidates will not be considered.
Required Experience:
Job ID: 26-04067
Location: East Moline, IL, 61244
Duration: 12+ Months of W2 contract
Job Description:
This is a Dealer Business Specialist position that will primarily be responsible for Application Support
Candidates who only have basic infrastructure, networking, or desk top support experience are NOT a good fit for this position. The manager is looking for someone with proven experience with application support.
This team is currently working a hybrid schedule – 4 days in the office each week. Fully Remote candidates will not be considered.
Required Experience:
- 1+ years of experience supporting software applications or business systems, including issue analysis and resolution within defined processes
- 1+ years of experience working in a service desk, application support, or customer support environment with a focus on responsiveness and customer experience
- Ability to clearly communicate technical and functional information to dealers, business users, and team members
- Proven ability to follow established support processes while escalating issues appropriately when needed
- Demonstrated learning mindset with the ability to build functional and technical knowledge over time
- Foundational understanding of Generally Accepted Accounting Principles (GAAP), including bookkeeping, general ledger, reconciliations, and financial statements
Other Relevant Experience
- Exposure to dealership operations or dealer-facing business applications
- Familiarity with IT service management concepts such as ITIL or Lean Service Management (LSM)
- Experience using Microsoft technologies such as Office, Power Platform, or Dynamics 365
- Basic understanding of security fundamentals, including identity management and multi-factor authentication (MFA)
- Working knowledge of SQL for data analysis or troubleshooting
- Awareness of API concepts and system integrations
Compensation:
The hourly rate for this position is between $24.00-25.00 per hour.
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
Benefits:
Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.
Contact:
Vinay Kumar: Vinay.c@sunrisesys.com Direct: (732) 837-0448 | URL: Sunrise Systems Inc.
Numbers & Facts
| Location | East Moline, IL (Remote) |
| Industry | Staffing/Employment Agencies |
| Salary | $24–$25 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 1990 |
| Website | http://www.sunrisesys.com/ |
About Company
Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.
We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.
Our collective business experience spans over two and a half decades and ranges from:
- Business, management, and technical fields
- Information technology consulting and software solutions.
- Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
- Motivating technology staff and establishing partnerships with Fortune 500 companies
Sunrise Systems has a vast range of competence in:
- Design, development, and support of cloud-based solutions from simple to highly complexed
- Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
- Data processing and data migration
- Application re-engineering and platform migration
- Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.
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