Location: Indianapolis, IN
Company: Southeastern Equipment Company
Job Type: Full-time | On-site
Compensation: $95,000 - $120,000/annually and Performance Bonus: Eligible
At Southeastern Equipment, we don’t just provide machines—we build solutions that help our customers win. We're looking for a proactive, hands-on Operations Manager to lead day-to-day branch operations with a focus on performance, people, and process.
If you’re a leader who thrives in a fast-paced, service-driven environment—and you know how to balance strategy with execution—this is your chance to make a direct impact on team performance and customer satisfaction.
You’ll oversee the full operations of one of our key branches, managing the parts department, service department, and facility operations. This role is essential to keeping the branch running smoothly, profitably, and in line with our values.
Key Responsibilities:
Manage and mentor a team including technicians, parts personnel, and yard associates
Drive performance in parts and service to hit sales and profit goals
Oversee scheduling, machine readiness, work quality, and on-time completion
Ensure customer satisfaction through responsive communication and problem resolution
Maintain OSHA and EPA compliance; enforce safety and cleanliness standards (5S)
Collaborate with sales, rental, and product support to align operations with customer needs
Ensure proper documentation, inventory control, and tool/equipment readiness
Hold team members accountable and lead regular performance reviews
6+ years of leadership experience in operations, service, or parts management
Strong knowledge of service shop or parts department operations (construction or industrial equipment experience a plus)
Proven success leading teams and improving processes
Strong communicator who builds trust with both frontline staff and senior leadership
Financially savvy—comfortable reading income statements, managing budgets, and improving margins
Organized and detail-oriented; able to manage multiple priorities effectively
Comfortable in a hands-on role that requires walking the shop floor and lifting up to 50 lbs
Preferred Education:
High School Diploma or GED required; Bachelor’s degree preferred (Operations, Business, or related field)
Meaningful Work – You’ll lead a team that directly supports our mission to help customers win
Clear Metrics, Clear Goals – We provide a results-driven environment where performance is recognized and rewarded
Supportive Culture – Be part of a values-based company that believes in hustle, thoughtfulness, passion, and customer focus
Career Growth – We invest in leadership development and internal advancement
Competitive Compensation – Base salary plus bonus opportunities tied to performance
Benefits Package – Health, dental, vision, 401(k), paid time off, and more
At Southeastern Equipment, our culture is built on:
Hustle – We move quickly and take initiative
Thoughtful – We care about quality and doing the right thing
Passion – We love what we do and take pride in doing it well
Customer Focused – We build strong relationships and earn trust
If you're ready to lead a high-performing team and elevate operations at a growing equipment company, we want to hear from you.
Apply today and help us build something great.
Southeastern Equipment is an Equal Opportunity Employer.
Our Company is unable to offer sponsorship now or in the future. All candidates must be legally authorized to work in the United States without the need for sponsorship. Southeastern Equipment utilizes E-Verify in accordance with Federal regulations.
Please keep in mind that the posted pay range represents the range for all positions in the job grade within which this position falls. The actual hourly/salary offer will take into account a wide range of factors, including location, certifications, and skill development and potential bonuses.
Our company offers full time employees: competitive salary, full benefits: Medical, Dental, Vision, Critical Illness, Life Insurance, 401K with match, Wellness, PTO, Paid Parental leave, Company Apparel, Uniforms provided, PPE Provided, Prescription Safety Goggles and Boot Allowance.
Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Southeastern Equipment stands behind the equipment we carry and the customers we serve. At Southeastern, you’re not only getting top performing equipment, you’re getting quality and trusted support. We’re here to make your equipment experience a great one.
Southeastern offers new, used, and rental equipment for each industry with full in-shop and field technician service and a dedicated parts department.
Experienced ManufacturersSoutheastern carefully selects dependable and experienced equipment manufacturers. Each manufacturer excels in delivering parts on time and providing outstanding warranty support. A wide range of trusted manufacturers are available to ensure the right product is available and each customer receives uninterrupted support.
Case, Southeastern’s primary vendor, is a world-class construction equipment manufacturer and trusted partner for over 50 years. Case has received numerous performance awards and leads the industry with their innovative products.
Factory Trained TechniciansSoutheastern’s factory trained technicians understand that your equipment’s operation is key to your success. Our technicians have a wide range of experience and are always prepared with a fleet of service trucks. At your job site or in our facility, Southeastern’s factory trained technicians use advanced diagnostic and repair tools to provide the fastest turnaround.
On Hand and Specialized PartsSoutheastern has an extensive inventory of parts to efficiently support our service team. This on hand inventory allows service technicians to quickly diagnose and repair your equipment. Dedicated parts personnel are available at each location to help you find the part you need – even for older, specialized equipment.