Phoenix College is looking for a Dean of Student Retention who provides strategic leadership, direction, and oversight for programs and services that support student engagement, persistence, and academic success. Reporting to the Vice President of Student Affairs, the Dean leads Academic Advising, Career Services, First-Year Student Experiences, Disability Resources & Services, Testing, Student Life & Leadership, and Student Conduct, ensuring the delivery of high-quality, student-centered services. The Dean collaborates with faculty, staff, and community partners to develop and implement initiatives that improve student retention, completion, and achievement. This position is responsible for planning, assessment, budget and team management, and the continuous improvement of programs that advance the colleges student success goals.
Essential Functions
40% - Strategic Leadership for Student Retention Programs and Success
Provide leadership for college-wide student retention, persistence, completion, and engagement efforts; Develop and implement strategies that advance student success and support institutional priorities aligned with guided pathways principles and the community vibrancy framework; Use data, assessment, and continuous improvement practices to evaluate outcomes and inform decision-making.
20% - Student Conduct Administration and Campus Climate
Provide leadership and oversight for the student conduct process and behavioral intervention efforts; Ensure the fair, consistent, and educational administration of the Student Code of Conduct and related policies; Review and adjudicate complex student conduct matters, appeals, and cases; Collaborate with college leadership, faculty, staff, and college safety to promote a safe, respectful, and inclusive campus environment; Foster a campus climate that embraces proactive educational initiatives to support student accountability and community standards.
20% - Team Leadership and Organizational Development
Supervise, evaluate, mentor, and develop directors, managers, and professional staff within assigned departments; Lead recruitment, hiring, onboarding, and succession planning activities; Support employee engagement and professional development opportunities.
10% - Budget, Resource Management, and Compliance
Prepares, recommends, and manages operating budget for areas of assignment; develops and implements long-term strategic plans and assessment activities; coordinates tracking systems, data collection, analysis, and follow-up; monitors compliance and reporting standards of district, state, and federal regulations.
10% - Collaboration, Partnerships, and College Service
Collaborate with instructional leaders, student affairs departments, and community partners to advance student success goals; Represent the college on district committees, task forces, and professional organizations; Support college initiatives related to enrollment, retention, completion, and student engagement including for special populations and programs; Perform other related duties and special projects as assigned by the Vice President of Student Affairs.