Dean of Student Services
Salary
$111,000.00 - $152,100.00 Annually
Location
1600 Maple St., Longview, WA
Job Type
Exempt
Remote Employment
Flexible/Hybrid
Job Number
202600317
Division
Student Services (Division)
Department
Student Services
Opening Date
09/09/2026
Closing Date
9/27/2026 11:59 PM Pacific
Details
At a Glance! Lower Columbia College seeks a strategic, dynamic Dean of Student Services to provide innovative leadership for student services departments and programs and oversee daily operations, fostering a student-centered experience. This role drives initiatives across the entire student lifecycle, including onboarding, registration, retention, persistence, and degree completion. Collaborating closely with academic leadership, faculty, and other divisions, the Dean integrates human and technological resources with strategic partnerships to support student achievement and well-being. This position also serves as the institutions Conduct Review Officer and oversees Commencement.
Who you are: As the Dean of Student Services, you are an equity-minded, visionary leader who puts students at the forefront of everything you do. Your integrity and sound judgment make you a trusted leader. You are passionate about student success and excel at creating seamless, holistic support systems for demographically and academically diverse student populations. You thrive in a collaborative environment where you can build strong cross-departmental relationships, mentor dedicated teams, and leverage data and technology to continuously improve the student experience. As a proactive problem solver and skilled communicator, you are comfortable navigating complex situations-from student conduct and compliance to high-level strategic planning-with fairness, empathy, and professionalism.
About the team: The Dean leads and guides the following Student Services Teams:
Advising, Testing & One-Stop
Disability & Access Services
Financial Aid
Multicultural Services
Registration
Student Programs & Activities
TRIO Student Support Services
Workforce Programs
The Student Services teams the Dean oversees are highly collaborative, share a deep commitment to student success, and strive to continuously enhance the student experience. The Dean leads the Student Services Leadership Team, is a member of the Vice President's Academic Leaders (VPAL) team, and has the opportunity to engage with many other leaders and departments to further LCC's mission.
This position is 40 hours per week and is ineligible for overtime under FLSA. The typical schedule is Monday through Friday, 8 am to 5 pm. The Dean of Student Services is primarily on campus, with occasional opportunities to work remotely. There will be occasional travel within the state to represent LCC at state meetings. This position reports to the Interim Vice President of Instruction & Student Services. We typically hire in the lower to middle range of the salary range. Offers are made based on the applicant's qualifications relative to the job, internal pay equity, and any other relevant factors.
Applications will be reviewed after the position closes on September 27. We anticipate a start date of December 1, 2026, or January 4, 2027.
Check us out on Facebook and Instagram!
Example of Duties & Responsibilities
Leadership & Administration
Provide leadership, strategic planning, and supervision for Student Services areas.
Create and sustain a positive, inclusive work environment that supports staff growth, accountability, and professional development; model high standards of professionalism and ethical leadership.
Recruit, hire, mentor, supervise, and evaluate staff.
Student Success & Enrollment Services
Oversee and continuously improve an integrated, collaborative, and holistic onboarding and student support model aligned with Guided Pathways and other best practices.
Collaborate with instruction and student services leaders to design and implement evidence-based, data-driven, high-impact practices that improve student satisfaction, retention, persistence, and completion.
Compliance, Policy & Student Well-Being
Serve as the College's designated Student Conduct Officer, adjudicate student appeals and grievances, and enforce the Student Code of Conduct in all academic student discipline issues.
Ensure compliance with accreditation standards and applicable federal, state, and institutional regulations affecting Student Services (e.g., ADA, FERPA, Title IX).
Serve on LCC's Title IX Team.
Oversee co-curricular student activities operations to foster an inclusive, vibrant community.
Ensure student services and programs address current and emerging student needs, including basic needs support and mental health services.
Direct and oversee all operational logistics, cross-departmental coordination, and program execution for annual Commencement ceremony.
Data, Technology & Continuous Improvement
Oversee the effective use of the College's student success management platform/s (e.g., EAB Navigate 360) and champion increased utilization by staff and faculty.
Use technology and data to analyze and interpret enrollment, retention, and student success metrics to inform continuous improvement.
Lead ongoing review and improvement of Student Services processes, procedures, and policies to improve efficiency, access, service delivery, and adherence to accreditation standards.
Budgeting, Reporting & External Engagement
Monitor department and project budgets; develop annual budget requests and participate in the College budgeting process.
Compile student outcome and other required reports for the Vice President, the Executive Leadership Team, and external entities.
Represent Lower Columbia College in the community; serve on campus committees and state-level work groups; participate in professional development and regional or statewide initiatives.
Build and maintain partnerships with K-12 districts, higher education institutions, workforce partners, social service agencies, and health organizations to support educational access and student success.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Typical Qualifications
Minimum Qualifications
Masters degree in student services administration, counseling, educational administration, or a closely related field from a regionally accredited college or university.
Three years of student services leadership experience in higher education
Exceptional written and oral communication skills, with a proven ability to articulate complex concepts clearly across diverse audiences.
Strong personnel management skills, including the ability to manage multiple functions and organize financial and human resources to meet goals and objectives
Proven track record of collaborating across teams to support and empower demographically and academically diverse student populations.
Experienced strategic and proactive problem solver who actively identifies inefficiencies, and fosters a culture of continuous improvement.
Proficient in modern software tools with a proven ability to learn and master new technologies quickly.
Preferred Qualifications
More than three years of student services leadership experience in higher education, including experience supervising teams.
Experience in budget oversight and financial management.
Experience with data analysis and reporting.
Knowledge of applicable federal and state laws affecting higher education, particularly student service areas.
Demonstrated experience implementing student success programs involving multiple departments.
Experience serving on a student conduct board or participating in student grievance and disciplinary proceedings.
Background in and/or knowledge of strategic enrollment management processes.
Experience in Student Services in Washington State and the Community and Technical College System.
Experience with ctcLink/PeopleSoft.
The minimum qualifications may seem specific and limiting, but we do consider candidates with relatable education, experience, and skills. We encourage you to apply even if you dont meet exactly whats listed. With questions about qualifications, feel free to reach out to our HR team.
Supplemental Information
How to apply:
An online application must be completed for consideration. Click "Apply" at the top of the page to get started. Paper submissions or emailed materials will not be accepted. A complete application must also include the following documents (attached or in the online application itself):
Letter of Interest (cover letter) - describing your interest in Lower Columbia College and this position, how your experience, knowledge/skills, education, abilities etc. meet the qualifications for this position
Resume
References - please provide at least three professional references including one current or former supervisor
Unofficial transcripts
Upon request, accommodations are available for persons with disabilities for the Lower Columbia College hiring process. Please contact Human Resources to request an accommodation. The Human Resources Office is accessible to persons with disabilities.
Residency Requirement
To be employed at Lower Columbia College, applicants must currently reside in Washington or Oregon, or be willing to relocate to one of these states. This is a condition of employment for all positions at the College. Please ensure your application reflects your current residency or intent to relocate if selected for the role.
Lower Columbia College Human Resources
For any questions regarding this job advertisement and/or department or campus culture, please call our Human Resources office at (360) 442-2120, or email us directly at hr@lowercolumbia.edu.
Equal Employment Opportunity
Lower Columbia College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, citizenship or immigration status, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Reauthorization Act and Washington States Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. All Inquiries regarding compliance with Title IX, access, equal opportunity and/or grievance procedures should be directed to Jason Arrowsmith, Director of Security, 1600 Maple Street, PO Box 3010, Longview, WA 98632, title9@lowercolumbia.edu, Phone number, (360) 442-2270, Phone number/TTY (800) 833-6388.
Learn more on our Non-Discrimination and Anti-Harassment page.
The college is compliant with Title IX best practices. For more information, visit About Title IX.
The college encourages qualified members of protected classes to apply.
Diversity, Equity & Inclusion
LCC celebrates and embraces diversity of all kinds, including differing beliefs, cultures, people, and experiences. We commit to institutional and individual changes that recognize, understand, and challenge patterns of social inequity and systemic disparities within our ever-changing world. For more information, see Diversity & Equity.
Jeanne Clery Statement: Notice of Availability of Annual Security and Fire Safety Report:
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the Colleges commitment to safety and security on campus, Lower Columbia College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Lower Columbia Colleges Annual Security and Fire Safety Report is available online at lowercolumbia.edu/CleryASFR.
Declaration Regarding Sexual Misconduct
Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or professional association or is currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant's current or past employers or professional association. By law, post-secondary education institutions cannot hire an applicant who does not complete this form.
Mission, Vision & Values
Our Mission, Vision & Values define our reason for being, and provide the framework for planning and improvement efforts at LCC. For details on LCCs Mission, Vision & Values, see our Strategic Plan.
Conditions of Employment
If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate legal authorization to work for the duration of this position as required by the Immigration Reform Control Act of 1995.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.
The College is committed to maintain an environment for teaching and learning which is free of drugs and alcohol.
Anticipated Start Date
LCC offers two start dates for new employees - the 1st and 16th or the closest working day.
Insurance
We offer an affordable benefits package that delivers choice, access, value, and stability to you and your family. You have medical and dental coverage, life insurance, long-term disability, and the option to enroll in a medical Flexible Spending Account and Dependent Care Assistance Program. For more information on health care benefits, please visit Washington Health Care Authority.
Retirement
Employees participate in either the State Board Retirement Plan administered through TIAA-CREF or PERS Plan 3 administered through the Department of Retirement Systems. Both plans are matched by LCC. There are also two supplemental tax-deferred retirement plans you can elect to participate in: the State Board Voluntary Investment Program and the Washington State Deferred Compensation Program.
Vacation
Paid leave and paid holidays are prorated based on FTE. The vacation accrual amounts listed below reflect a 12 month, 40 hour per week employee.
Personal Holidays
Sick Leave
LCC also offers exempt employees paid and unpaid leaves including bereavement, civil duty, disability, emergency, maternity/paternity, medical, military, professional and share leave.
Paid Holidays
Employees get 11 paid holidays per calendar year.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Tuition Waiver
For interested exempt employees, LCC offers $10 classes. State employees also qualify for tuition discounts with other various colleges and universities across the state (RCW 28B.15.558).
Red Devil Wellbeing
Red Devil Wellbeing is LCCs employee wellness program that strives to help employees improve and maintain their wellbeing enabling them to live healthier and more fulfilling lives.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
On-site Childcare Center
The Early Learning Center is a state licensed program that offers high quality childcare for children ages 1 month through kindergarten entry to students, staff and faculty. The center is open Monday through Friday 7:30 a.m. to 5:30 p.m. The program is a participant of the Washington State Early Achievers quality rating and improvement system and rated a level 4-Quality Level of Excellence. Our teachers are trained in the Early Childhood Education field.
Additional Leave
01
Please describe any other ways outside of education and direct experience that you believe demonstrate your ability to successfully perform the duties and responsibilities of this position (items not covered in cover letter or other application materials).
02
Please describe a student success project or initiative where you had a leadership role and collaborated with others. Be sure to explain your role and the outcome of the project/initiative.
03
Please share your experience working with demographically and academically diverse students.
04
Do you have a masters degree in student services administration, counseling, educational administration, or a closely related field? (Note: if you will have this degree by December 31, 2026, you can mark Yes to this question).
05
How many years of experience do you have in Student Services?
06
Do you currently reside in or are you willing to relocate to Washington or Oregon to obtain employment at Lower Columbia College?
07
Can you provide an example of how you have demonstrated cultural competence in your work, specifically your awareness and understanding of historically underrepresented populations, and how you have contributed to creating an educational or work environment that supports equity, diversity, and inclusion?
08
Are you legally authorized to work in the United States for any employer?
09
Will you now or will you in the future require employment visa sponsorship in the United States?
10
OPTIONAL: If you answered yes to the previous question, you can use this field to provide an explanation.
11
How did you hear about this position?
Required Question
Employer Lower Columbia College
Address 1600 Maple Street
Longview, Washington, 98632
Phone 360-442-2120
Website http://www.lowercolumbia.edu
| Location | Longview, WA (Remote) |
| Salary | $111,000–$152,100 Per Year |
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesImprove your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder