Join our team as a Debit Card Dispute Resolution Specialist in Pensacola, FL, or Winchester, VA, where you will manage and resolve debit card disputes in a dynamic environment.
About the Opportunity:
- Hybrid or Remote: Hybrid, 3 days onsite
- Shift: Standard business hours
- Schedule: Full-time
- Hours: 40 hours/week
- Setting: Office and Remote
Responsibilities:
The Debit Card Dispute Resolution Specialist will be responsible for:
- Handling debit card disputes and chargebacks
- Understanding Visa/Mastercard regulations and compliance
- Researching and analyzing transactions
- Managing multiple cases with accuracy
- Navigating dispute management systems
Qualifications:
Desired Skills:
- Experience in banking or financial services
- Bachelor's degree (preferred)
- CFE certification (optional)
- Experience with financial regulations
- Customer service skills