Debt Collector

Job Description

Job Title: Debt CollectorLocation: Fresno, CA Pay: $24-$28/hour (once trained)About Us:
Hire Up Staffing is seeking a dedicated Debt Collector for a reputable third-party debt collection agency. This agency is committed to helping clientsmanage and recover outstanding debts efficiently and professionally, emphasizing ethical practices and exceptional customer service.
Position Overview:
As a Debt Collector, you will be responsible for contacting individuals with overdue accounts, negotiating repayment plans, and ensuring timely debt recovery. This role requires excellent communication skills, empathy, and persistence to achieve successful outcomes while maintaining positive client relationships.
Key Responsibilities:

• Contacting Debtors: Initiate contact with debtors via phone, email, and mail to discuss outstanding debts and negotiate repayment plans.
• Maintaining Records: Accurately document all interactions and payment agreements in our system.
• Achieving Targets: Meet and exceed individual and team collection goals.
• Compliance: Adhere to all state and federal regulations, including the Fair Debt Collection Practices Act (FDCPA).
• Customer Service: Handle debtor inquiries and complaints with professionalism and empathy.
• Collaboration: Work closely with team members and management to develop and implement effective collection strategies.

Qualifications:

• Experience: Previous experience in debt collection, customer service, or a related field is preferred.
• Skills: Strong negotiation, communication, and problem-solving skills.
• Attitude: Persistent, empathetic, and able to handle challenging situations with professionalism.
• Education: High school diploma or equivalent; additional training or certifications in debt collection are a plus.
• Technology: Proficient in using computers and familiar with debt collection software.

Benefits:

• Competitive salary and performance-based incentives
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Professional development opportunities
• Friendly and supportive work environment

INDHP

Additional Information

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Career Expert

Rebecca Kirkman
President

Rebecca Kirkman is the President and founder of Hire Up Staffing and Hire Up Healthcare. She works hard daily to support our teams with the necessary training and vision in order to elevate our company to being an industry leader for staffing. What people don't know is she started the company when she was 28 years old, with already 5 years of successful staffing experience with a major name in the industry. She has helped countless people and has a true knack for intuitively being able to match people with their best path, whether it be a new job or considering to add to your team. She teaches the team those strategies and pushes everyone to get out of their comfort zone and elevate the way that they think so that they too can reach higher boundaries, then push past those as well!

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• rebecca@hireupss.com
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