DECAL - CAPS Senior QA Analyst

The Child and Protective Care Services division (CAPS) is seeking a skilled professional for a Senior UAT & Business Analyst role in Atlanta, GA. This position offers a unique opportunity to lead User Acceptance Testing (UAT) and business analysis activities, ensuring systems and processes meet business requirements and policy standards. Join us in a dynamic environment where you will bridge the gap between business stakeholders, developers, and testing teams to deliver successful solutions.

Job Responsibilities

• Participate in Joint Application Requirements (JAR) and Joint Application Design (JAD) sessions for Change Requests (CRs) and Maintenance & Operations (M&O) initiatives.
• Collaborate with business stakeholders, SMEs, Business System Owners (BSOs), vendors, and technical teams to analyze and validate business and functional requirements.
• Develop and maintain comprehensive UAT strategies, test plans, and test scenarios aligned with business objectives and regulatory requirements.
• Create, execute, and maintain manual and automated test scripts for various testing activities.
• Lead and coordinate UAT activities, including test execution, issue tracking, and release readiness support.
• Partner with vendors to improve testing alignment and strengthen quality coverage.
• Facilitate requirements walkthroughs, knowledge-sharing sessions, and testing reviews.
• Manage the full defect lifecycle and communicate testing metrics and results to leadership and stakeholders.
• Analyze and enhance existing regression test suites to improve testing efficiency.
• Lead test automation initiatives and support post-implementation validation and continuous process improvement.

Qualifications

Required

• Bachelor's degree in Computer Science, Information Systems, Business, or related field, or equivalent experience.
• Minimum of five years of experience in Quality Assurance (QA), UAT, and/or Business Analysis roles.
• Minimum of three years of experience in test automation and strategy development.
• Strong experience in developing test strategies, test cases, and executing various testing types.
• Experience with QA and test management tools such as Jira, Azure DevOps, or similar platforms.
• Hands-on experience with automation tools such as Selenium, Playwright, or similar technologies.
• Experience with Microsoft reporting and analytics tools including Power BI.
• Proven ability to work independently and collaborate in a cross-functional environment.

Preferred

• Experience with data systems and automated business processes.
• Experience with Agile/Scrum methodologies.
• Knowledge of Georgia Gateway Integrated Eligibility System.
• Advanced skills in Excel and other Microsoft Office applications.

Technical Competencies

• Knowledge of eligibility requirements and systems.
• Understanding of automation processes and business needs.
• Experience with testing frameworks and tools like Selenium and Power Automate.
• Ability to deliver high-quality customer service and maintain positive work relationships.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management.
• Attention to detail and commitment to quality.
• Ability to manage multiple priorities in a fast-paced environment.

Physical Requirements

• Office-based work with intermittent sitting, standing, and walking.
• Ability to speak clearly and hear at a normal conversational level.
• Visual acuity for data analysis and computer work.
• Full range of hand and finger motion for data entry.