As a Decision Scientist, Customer Strategic Analytics, you'll turn customer data into insights that help shape better experiences across Best Buy. You'll work with large datasets, analytics tools, and AI-powered solutions to uncover trends, answer key business questions, and influence important decisions. If you enjoy solving problems, telling stories with data, and helping teams understand customer behavior, this is a great opportunity to make a visible impact.
This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non‑Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.
This position is not eligible for immigration sponsorship.
What you'll do
Analyze complex data around customer behavior, trends, and opportunities
Deliver strategic insights that help business partners make informed decisions
Partner with teams across the business to answer critical customer questions
Present recommendations to both technical and non-technical audiences
Develop automated analytics workflows that accelerate scalability and time to insight
Build dashboards and presentations that make complex findings easy to understand
Basic qualifications
Bachelor's degree in Statistics, Mathematics, Economics, Engineering, Computer Science, Marketing, Business, or equivalent experience
3 years of experience in analytics, data science, business intelligence, or a related field
2 years of experience translating complex data into business insights
3 years of experience using analytical and statistical methods
3 years of strong SQL experience
2 years of experience with Python or R
2 years of experience automating analytics workflows to create dynamic, repeatable, and scalable processes that improve workflow efficiency and generate actionable data insights
Preferred qualifications
2 years of experience with dashboarding (e.g., Tableau, Power BI, and/or Looker Studio)
Strong communication and storytelling skills
Experience presenting insights to leaders and stakeholders
2 years of experience with customer analytics
Master's degree in Business Analytics or a quantitative field
What's in it for you
We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
Competitive pay
Great employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and
Numbers & Facts
Location
Minneapolis, Minnesota
Industry
Retail
Company Size
10,000 employees or more
Year Founded
1966
Website
http://www.bestbuy-jobs.com/
About Company
Energetic teams. Fun atmosphere. Exciting opportunities.
That’s what you’ll find at Best Buy. Care to join us?
You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.
Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.
When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.
So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.
Skills
Artificial Intelligence (AI)unmatched
Business Analysisunmatched
Business Intelligenceunmatched
Communication Skillsunmatched
Computer Scienceunmatched
Customer/Client Researchunmatched
Customer/Consumer Behaviorunmatched
Data Analysisunmatched
Data Scienceunmatched
Data Setsunmatched
Economicsunmatched
Lookerunmatched
Marketingunmatched
Mathematicsunmatched
Power BIunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Python Programming/Scripting Languageunmatched
R Programming Languageunmatched
Reporting Dashboardsunmatched
Resolve Customer Issuesunmatched
SQL (Structured Query Language)unmatched
Statisticsunmatched
Storytellingunmatched
Strategic Analysisunmatched
Tableauunmatched
Work From Homeunmatched
Workflow Analysisunmatched
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