Decision Support Administrator Advanced

Title: Decision Support Administrator – Advanced
Req ID: PR937480-R179855 
Duration: 12 months with the possibility of further extension
Work Location: Pompano Beach, FL 33069
Work Hours: Monday through Friday, 8 AM to 5 PM EST

Key Responsibilities

• Build and maintain dashboards, reports, and visualizations for traffic operations, congestion analysis, and safety metrics.
• Develop automated reporting solutions to support daily, weekly, and monthly transportation performance monitoring.
• Assist with developing specific Departmental goals, standards and objectives which directly support the strategic plan and vision of the organization.
• Assist in the development of Quality Management procedures.
• Work closely with cross-functional teams, including traffic engineers, traffic operators, and leadership to understand business requirements and translate them into technical solutions.
• Support data driven decision making for congestion mitigation, safety initiatives, transit planning, and infrastructure investments.
• Maintain documentation for decision support, BI solutions, data models, and ETL processes.
• Ensure data accuracy, consistency, and reliability across multiple transportation data sources.
• This role requires strong technical skills in data analysis, data visualization, and database management.
• Provide technical support for existing BI & decision support solutions and troubleshoot issues as needed.

• Ability to develop advanced SQL queries, stored procedures, functions and data transformations to support analytics and operational reporting.
• Ability to develop reports and interactive, user-friendly dashboards, utilizing business intelligence tools like Power BI.
• Ability to design and implement data extraction, transformation, and automation workflows using programming languages such as Python and C#.
• Ability to gather and analyze large, complex datasets from multiple sources to identify trends, patterns, and actionable insights.
• Require minimum of 3-5 years of professional experience in a position directly responsible for the development of associated reports and dashboards, management and dissemination of traffic related data, preferably within an IT or government environment.
• Strong analytical, problem solving, and data processing skills required.
• Familiarity with transportation systems such as ATMS, ITS infrastructure, and traffic management platforms.
• Understanding of GIS tools (ArcGIS, QGIS) and spatial data.
• Provide technical guidance on data best practices, visualization standards, and performance metrics.

• Must have effective verbal and written communication skills.
• Ability to work independently with minimal supervision as well as participating in cross functional teams.
• Ability to deal with ambiguity and adapt quickly to changing client needs.
• Must demonstrate the ability to manage multiple priorities/tasks, deliver timely and accurate work products with a customer service focus, and respond with a sense of urgency as required.
• Proactively identify opportunities to automate, streamline, and improve processes while fostering collaboration and delivering value to customers.

• Paid Holidays/Paid Time Off (PTO)
• Medical/Dental Insurance
• Vision Insurance
• Short Term/Long Term Disability
• Life Insurance
• 401 (K)