Decision Support Analyst

Apply for Decision Support Analyst | Careers at Highmark Health

Skip to main content Careers Working here Our Companies Career Areas Early Careers Interns Talent Community Team Member Stories Veterans Explore Jobs Business Analysis Reporting Decision Support Analyst Explore our jobs Decision Support Analyst Apply Open in new tab icon

PA Working at Home - Pennsylvania

Company: Highmark Inc.

Job Description

JOB SUMMARY

This job works closely with customers and design teams in prioritizing data and information requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines how decision support systems will provide information required to make effective business decisions translates requirements into applications that employ appropriate decision support and reporting tools. Recommends innovative approaches to analytical investigations. Performs modeling of data sources and flows works with data management staff to define an operational framework that will define develop and implement policies and security frameworks to ensure precise and secure delivery of knowledge and information.

ESSENTIAL RESPONSIBILITIES

Develop and foster internal relationships across the corporation. Provide analytic and consultative support to a broad spectrum of internal customer areas and external business partners. Mentor colleagues with less experience on both the technical and business aspects of project and consultative work. Determine how decision support systems will provide information required to make effective business decisions translates requirements into applications that employ appropriate decision support and reporting tools. Use broad experience and technical knowledge to propose solutions to complex business problems. Take the lead in driving the implementation of the recommended solutions. Take the lead in defining issues and ideas to be studied as well as the approach methodological and technical to be used in addressing studies and projects. Creates and/or develops new methods of analysis, database design, and performance measurement or in some cases adaptation of existing solutions to new areas. Perform modeling of data sources and flows, work with data management staff to define an operational framework that will define develop and implement policies and security frameworks to ensure precise and secure delivery of knowledge and information. Provide assistance and depending on skill and experience lead with interpretation of raw data, statistical results, or otherwise compiled information, identify follow-up action items, and prepare or assist in the preparation of written reports and/or oral presentation of findings to internal and external audiences, customer managers, clinical staff, compliance agencies, group accounts, providers, agent plans, and brokers. Develop and maintain moderate- to extremely-complex computer programs using 4GL programming languages such as SAS, R, SQL, and other database technology, DB2, Teradata, and Oracle. Other duties as assigned or requested.

EDUCATION

Required: Bachelors Degree in Computer, Information Science, Mathematics, Statistics, Economics, or related field, or relevant experience and/or education as determined by the company in lieu of a bachelors degree. Preferred: Masters degree in Computer, Information Science, Mathematics, Statistics, Economics, Industrial Engineering, or Operations Research, or related field.

EXPERIENCE

Required: 3 years of relevant progressive experience in Industrial Engineering or Operations Research or related field, exempted experience requirements effective August 2016. Preferred: Experience and demonstrated proficiency as a Decision Support Analyst or equivalent training and experience in a business or clinical environment with direct responsibility for applying technology.

SKILLS

Strong technical skills in the mainframe, PC, and Internet-based technologies to be effective and must be comfortable and proficient using large and complex databases. Strong skills using various third-party office and report generation products such as Microsoft Office, Business Objects, Cognos, and Enterprise Guide. Strong communication skills. Must be comfortable presenting findings and offering recommendations to senior management. Language: Other than English: None Travel Requirement: 0 - 25% PHYSICAL MENTAL DEMANDS and WORKING CONDITIONS

Position Type: Office-based Teaches and trains others regularly Never Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services sales employees Never Physical work site required Yes, Lifting up to 10 pounds Constantly, Lifting 10 to 25 pounds Occasionally, Lifting 25 to 50 pounds

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Companys Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employees responsibility to comply with the companys Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range: Minimum $50,200.00, Pay Range Maximum $91,200.00 Base pay is determined by a variety of factors including a candidates qualifications, experience, and expected contributions as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential. Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org.

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Apply Job Details Job category: Business Analysis Position Type: Full Time Posted: 2026-01-21T20:50:44.0000 Locations: PA Working at Home - Pennsylvania Line of Business: Entity Recruiter: Recruiter Hiring Manager: Hiring Manager Experience Level: Req ID J274603 Share Facebook X LinkedIn Whatsapp Email Copy URL Apply Open in new tab icon Arrow left icon Twitter icon Facebook icon Linkedin icon Instagram icon Youtube icon Glassdoor icon Featured Links Competitively Sensitive Information Cyber Security Notice at Collection E-Verify English E-Verify - Employee Rights and Responsibilities Data Protection Sitemap Terms of Service Do Not Sell Share E-Verify Spanish Digital Privacy Policy Highmark Health is an independent licensee of the Blue Cross Blue Shield Association. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org. © 2025 Highmark Health. All Rights Reserved.