Deer Valley Club Assistant General Manager - Year Round

Classic, consistent quality from a winning team!

Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).

• Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts
• Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)
• Subsidized meals at Employee Dining Rooms offered for staff while on shift
• Subsidized housing options available for seasonal full-time staff
• Discounts for staff members at restaurants, shops, and service providers in Park City
• Healthcare options are available for staff members
• 401k plan with company match

PURPOSE OF POSITION: The Assistant General Manager is responsible for supporting the overall operation of the Deer Valley Club by ensuring exceptional service for owners and guests, fostering a positive work environment for employees, maintaining safety and operational excellence, and contributing to financial success through effective leadership and fiscal stewardship.

RESPONSIBILITIES:

• Assist in recruiting, interviewing, hiring, training, and retaining staff members.
• Strong emphasis on mentoring and developing up-and-coming employees for future leadership roles
• Ensure staffing levels and schedules provide quality coverage and effective workflow in all departments, adhering to budgetary guidelines
• Proactively resolve guest, owner, and employee problems with urgency, respect, and empathy
• Monitor payroll daily to ensure staff and department efficiency
• Work with all departments and department managers to foster a spirit of teamwork and cooperation
• Serve as the primary onsite liaison with the Club’s restaurant tenant, coordinating operational needs, communication, service expectations, owner and guest concerns, and follow-up with the tenant and Club management
• Assist the General Manager in planning and overseeing capital projects throughout the property and take an active role in preparing, maintaining, and updating the Club’s five-year capital project plan
• Ensure all month end procedures are accomplished in a timely fashion
• Lead the preparation and ongoing management of the Club’s annual operating budget, including departmental input, forecasting, expense controls, variance analysis, and recommendations to the General Manager
• Prepare, update, analyze, and present monthly profit and loss statements and budget-to-actual variances for DVC management review and presentation to the Board of Trustees
• Oversee owner accounting software for quarterly dues and special assessment billing and work with the club accountant as needed
• Ensure owners are updated when transactions settle
• Oversee package store inventory and ordering to comply with State of Utah (DABS) policies
• Work with Deer Valley Resort on property management software implementation, training, and troubleshooting
• Work with General Manager on DVC marketing, website, and social media to ensure fluid and accurate content throughout the digital platforms
• Assist in property tours for potential buyers and vendors
• Other duties and responsibilities as assigned

QUALIFICATIONS:

• Minimum of four years management experience in the hospitality industry required
• Demonstrated financial knowledge and experience in annual operating budget preparation, profit and loss statements, budget-to-actual analysis, five-year capital project planning, reserve studies, and front office accounting procedures
• Able to lift 30 lbs., carry luggage, and operate a company vehicle
• Required to work weekends and holidays as operational needs dictate and to maintain a flexible schedule; shifts will likely be mid-shift during peak seasons
• Possess excellent verbal and written communication skills
• Computer literate

DATES OF EMPLOYMENT:

• Year Round

PAY RATE:

• Salaried

Deer Valley Resort is an Equal Opportunity Employer.