Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Deli department. Support the day-to-day functions of the Deli operations. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
Desired
- Effective communication skills
- Knowledge of basic math Ability to handle stressful situations
Desired
- High school education or equivalent preferred
- Management experience preferred
- Retail experience
- Deli experience
- Promote trust and respect among associates.
- Communicate company, department, and job specific information to associates.
- Collaborate with associates and promote teamwork to help achieve company and store goals.
- Establish performance goals for department and empower associates to meet or exceed targets.
- Train and develop associates on performance of their job and participate in the performance appraisal process.
- Adhere to all local, state and federal laws, and company guidelines.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Slice deli meats and cheeses to customers' requests using proper deli equipment.
- Offer product samples to help customers discover new items or products they inquire about.
- Inform customers of deli specials.
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
- Recommend deli items to customers to ensure they get the products they want and need.
- Use all equipment in deli such as the fryer, rotisary, heat lamps, and ovens according to company guidelines.
- Prepare foods according to the food temperature logs and follow cooking instructions.
- Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect the Deli.
- Stay current with present, future, seasonal and special ads.
- Assist Food Service Manager in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
- Assist Food Service Manager in planning, organizing and supervising the inventory process.
- Train department associates on inventory/stocking and Computer Assisted Ordering.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Numbers & Facts
| Location | Harwood Heights, IL |
| Job Type | Full-time |
| Industry | Food and Beverage Production |
| Company Size | 10,000 employees or more |
| Year Founded | 1883 |
| Website | https://jobs.kroger.com/marianos/ |
About Company
Mariano’s is unlike any other store. See for yourself how we bring you the freshest high-quality foods from just about everywhere in the world...be it kosher bagels from down the street, or mozzarella from Caserta, Italy. And we created a neighborhood shopping environment filled with amenities like an Italian coffee shop serving authentic gelato, a wood-fired pizza oven, and sit down sushi bar; not to mention a full-service pharmacy. All at prices so compelling, that our Shop well. Eat well. Live well. philosophy can become yours too.
Mariano’s stores offer a range of opportunities to match a wide range of skills and interests. As a team member at one of our stores, you’ll enjoy the freedom of a flexible schedule, opportunity for upward movement and pleasure of working with a great group of people every day.
We value the contributions of each of our team members and encourage them to grow within the company. New opportunities for job advancement are continuous, which is great news for your career. If you are committed to quality in everything you do, we are interested in learning more about you.
Mariano’s stores offer a range of opportunities to match a wide range of skills and interests. As a team member at one of our stores, you’ll enjoy the freedom of a flexible schedule, opportunity for upward movement and pleasure of working with a great group of people every day.
We value the contributions of each of our team members and encourage them to grow within the company. New opportunities for job advancement are continuous, which is great news for your career. If you are committed to quality in everything you do, we are interested in learning more about you.
Skills
- Budgetingunmatched
- Communication Skillsunmatched
- Cook Dishesunmatched
- Corporate Communicationsunmatched
- Corporate Lawunmatched
- Customer Experienceunmatched
- Customer Support/Serviceunmatched
- Customer1unmatched
- Diversityunmatched
- Exceeded Sales Goalunmatched
- Federal Laws and Regulationsunmatched
- Financial Reportingunmatched
- Food Safetyunmatched
- Food Servicesunmatched
- High School Diplomaunmatched
- Inventory Managementunmatched
- Mathematicsunmatched
- Meet Sales Quotaunmatched
- People Managementunmatched
- Performance Reviewsunmatched
- Preventative Maintenanceunmatched
- Process Managementunmatched
- Profit & Lossunmatched
- Quality Assuranceunmatched
- Quality Controlunmatched
- Quality Metricsunmatched
- Regulationsunmatched
- Retailunmatched
- Retail Managementunmatched
- SLICE (Simulation Language with Integrated Circuit Emphasis)unmatched
- Safety Complianceunmatched
- Safety Processunmatched
- Safety/Work Safetyunmatched
- Salesunmatched
- Set Goalsunmatched
- State Laws and Regulationsunmatched
- Team Playerunmatched
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