Delivery Driver & Customer Service Specialist

About Local Ace

At Local Ace Hardware, were a locally owned business that believes customer service still matters. Our customers are our neighbors, friends, local businesses, and community organizations. We take pride in helping people solve problems and making their day a little easier.

Were looking for someone who enjoys staying busy, likes variety in their workday, and takes pride in representing our store out in the community. If youre dependable, organized, enjoy driving, and like helping people, wed love to meet you.

No hardware experience? Thats okay. We provide paid training and ongoing education. As you complete training and learn new skills, youll have opportunities for pay increases and career growth.

What Youll Do

This position combines local deliveries with customer service and store operations. Every day is a little different.

Your responsibilities include:

Deliveries

• Deliver products to residential and commercial customers throughout the Grand Forks/East Grand Forks area.
• Deliver orders for our outside sales representative to local businesses.
• Deliver online and phone orders.
• Pick up and return lawn equipment and other items being serviced in our small engine shop.
• Load and unload merchandise safely and efficiently.
• Verify deliveries for accuracy and provide excellent customer service at every stop.
• Run transfers between our East Grand Forks and Crookston stores

Shop & Service Responsibilities

• Coordinate all window and screen repair jobs.
• Build and repair window screens.
• Communicate with customers regarding repair status.
• Help organize incoming repair work.

Vehicle Responsibilities

• Perform routine inspections of the delivery truck.
• Keep the truck clean, organized, and professional looking.
• Monitor maintenance needs and report repairs before they become problems.
• Maintain delivery logs and required paperwork.

Store Responsibilities

When youre not making deliveries, youll help throughout the store by:

• Assisting customers
• Putting away freight
• Cashiering
• Picking online orders
• Stocking shelves
• Completing price changes
• Helping with inventory
• Merchandising products
• Learning many of the services we offer, including:
• Key cutting
• Vehicle key programming
• Paint mixing
• Pipe cutting and threading
• Rental equipment
• Window and screen repair
• And many others

What Were Looking For

Were looking for someone who:

• Has a positive attitude and enjoys helping people.
• Is dependable and self-motivated.
• Can work independently and manage their time.
• Is comfortable interacting with customers throughout the day.
• Pays attention to details.
• Can safely lift up to 50 pounds.
• Is comfortable using step stools and ladders.
• Works well as part of a team.

Driver Requirements

• Valid drivers license.
• Clean driving record.
• Ability to pass a DOT physical.
• No CDL required.
• Must be at least 23 years old (for insurance)

Schedule

• Monday through Friday
• Generally daytime hours
• One late shift each week (11:00 AM to 8:00 PM)
• Every other weekend (Possibly)

Benefits

• Competitive hourly pay
• Paid training
• Raises for completing training and learning new skills
• 401(k)
• Paid time off
• Employee discount
• Referral program

Why Work at Local Ace?

This isnt a job where youre sitting behind the wheel all day. Youll spend time driving, helping customers, solving problems, working with your team, and learning valuable skills that few retailers still offer.

If you enjoy variety, like meeting new people, and want to work for a locally owned business that appreciates hard work, wed love to hear from you.

Apply today and become part of the Local Ace Hardware team in East Grand Forks!

Company Introduction

At Local Ace in East Grand Forks and Crookston, we are not your average hardware store. We are a locally owned business, proud to be part of the communities we serve. Right now, we are looking for team members who care about people and take pride in doing things the right way.

Working at Local Ace means being part of something personal. Our customers are not just transactions. They are our neighbors, our regulars, and sometimes even our family. If you enjoy helping others, like staying busy, and want to work with a supportive and down-to-earth team, this could be the place for you.

Whether you are building a long-term career or just want a part-time job with meaning, we offer a workplace that respects your time, values your input, and rewards your effort.

Come join us and experience what it is like to work somewhere that truly feels local.