The delivery driver will work with other members of the distribution team to increase company profitability and customer satisfaction by delivering complete, accurate, and on-time deliveries to the company’s customers. The driver will represent the company in a professional, safe and cost-effective manner that complies with DOT and other applicable regulations. Essential Functions: - Prepare truck for operation by assisting in and overseeing the loading of trucks, securing items and verifying the accuracy of shipping papers
- Inspect truck tires, lights, brakes, fluids, etc., to ensure safe and cost-effective performance with preventative maintenance in mind
- Deliver orders via the most effective route to ensure complete orders are delivered according to established time frames and customers’ needs
- Maintain communications with company during deliveries to ensure any updated instructions are received
- Document delivery, accuracy, and receipt of order by customers according to company directives and report any discrepancies to company
- Increase customer satisfaction by collecting information, feedback on service and resolving complaints per company policy; communicate information back to manager
- Safely operate forklifts and other warehouse equipment, as required
- Maintain a safe driving record free of violations
- Maintain proficiency in computerized systems and other technologies, as required
- Perform warehouse and other duties assigned by manager, as needed
- Follow company policies and procedures
Work Experience and Competencies: - Valid driver’s license with for-hire endorsement and clean driving record
- Lift/carry/maneuver heavy material or equipment (up to 100 lbs)
- Deliver superior customer service
- Able to read a map and accurately plan route
- Professional demeanor
- Able to handle difficult customers with diplomacy and tact
- Able to follow written instructions and documented procedures
- Education: High school diploma/GED required
- Experience: Minimum 3 years in similar position preferred
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