Employment Type:
Full time
Shift:
Day Shift
Description:
NE not EX per SM
Empire Home Infusion Services (EHIS) - Malta, NY-Full-Time Days
Empire Home Infusion Services (EHIS), a mission driven, not-for-profit IV therapy pharmacy, is seeking a hands-on Supervisor to lead our Delivery Technician Team in Malta, NY. This role blends leadership, logistics coordination, and direct patient interaction, making it ideal for someone who enjoys both operational oversight and frontline impact.
Position Overview
The Supervisor will oversee daily delivery operations while actively participating in medication and supply deliveries. This role is critical in ensuring timely, accurate, and compassionate service, directly impacting patient care and safety.
Key Responsibilities
Lead, train, and support a team of Delivery Technicians
Coordinate daily delivery schedules to ensure accuracy and timeliness
Prepare and package medications, supplies, and equipment per protocol
Perform home deliveries using a company-provided vehicle
Review delivery documentation with patients and obtain required signatures
Ensure compliance with regulatory, safety, and quality standards
Collaborate with pharmacy and operations teams to optimize workflows
Participate in on-call and weekend delivery rotation
Qualifications
High School Diploma
2+ years of supervisory experience
1+ year of driver technician or courier experience
Strong leadership, communication, and organizational skills
Customer-focused with a patient-centered mindset
Logistics, dispatch, or delivery coordination experience preferred
Ability to multitask in time-sensitive environments
Valid New York State Driver's License
Ability to lift and transport supplies
Schedule
Full-time, weekday position
Participation in scheduled on-call and weekend rotations required
Benefits
Competitive base pay
Comprehensive health insurance (medical, dental, vision)
Paid Time Off (PTO)
Retirement plans
Life and disability insurance
Employee Assistance Program (EAP)
Tuition reimbursement and professional development opportunities
Opportunities for career growth within a stable, mission-driven organization
Pay Range:
$25.00 - $33.00
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.