We are MBR Management (a locally owned Franchise of Dominos) & we strive to treat all of our team members like family. Our goal is to get to know each team member & help you accomplish your goals whether it is a career with us or just earning some extra cash!
Job Description
We are seeking a detail-oriented and efficient Delivery Expert to join our team at our Louisville, United States location (816 Eastern Parkway). In this role, you will be responsible for ensuring timely and accurate delivery of products to our customers while maintaining the highest standards of service and professionalism. As a Delivery Expert, you will play a critical role in our logistics operations, coordinating with warehouse teams, managing delivery schedules, and resolving any issues that may arise during the delivery process.
Plan and optimize delivery routes to ensure efficient and timely product delivery to customers
Coordinate with warehouse and inventory teams to confirm product availability and prepare shipments
Manage multiple delivery stops and prioritize routes based on customer requirements and geographic location
Communicate proactively with customers regarding delivery schedules, tracking information, and any potential delays
Maintain accurate records of deliveries, including documentation, signatures, and delivery confirmations
Identify and resolve delivery-related issues, such as address discrepancies or customer concerns, in a professional manner
Monitor and track delivery performance metrics to identify opportunities for process improvement
Utilize delivery management systems and GPS technology to track shipments and optimize logistics operations
Ensure compliance with company policies, safety regulations, and customer service standards
Collaborate with team members to support overall operational efficiency and customer satisfaction goals
Qualifications
Proven experience in delivery operations, logistics coordination, or supply chain management
Strong organizational and time management skills with the ability to manage multiple priorities
Proficiency with delivery management systems, GPS navigation technology, and logistics software
Excellent communication and interpersonal skills with a customer-focused approach
Demonstrated problem-solving abilities and attention to detail
Valid drivers license with a clean driving record
Physical capability to handle delivery-related tasks, including loading and unloading products
Ability to work independently and as part of a team in a fast-paced environment
Knowledge of warehouse management systems (WMS) and inventory tracking processes (preferred)
Experience with route optimization and multi-stop delivery management (preferred)
Familiarity with customer relationship management (CRM) tools (preferred)
Additional Information
BENEFITS
Flexible Hours
Competitive wages
Employee discount on all food items
Advancement opportunities
Paid Training
Incredible Bonus Structure
Offered Health, Dental & Vision Insurance after 60 days of employment