We are MBR Management (a locally owned Franchise of Dominos) & we strive to treat all of our team members like family. Our goal is to get to know each team member & help you accomplish your goals whether it is a career with us or just earning some extra cash!
Job Description
We are seeking a detail-oriented and efficient Delivery Expert to join our team at our Glen Carbon, United States location. In this role, you will be responsible for ensuring timely and accurate delivery of products while maintaining exceptional customer service standards. As a Delivery Expert, you will optimize delivery routes, manage multiple stops, and serve as a key point of contact for customers, all while maintaining the highest levels of professionalism and organizational excellence.
Plan and optimize delivery routes to ensure timely arrivals and efficient use of resources
Execute daily deliveries while maintaining accurate records and documentation
Communicate proactively with customers regarding delivery schedules, updates, and any changes
Inspect vehicles and equipment prior to each delivery shift to ensure safety and functionality
Resolve delivery-related issues and customer concerns with professionalism and problem-solving skills
Maintain organized records of deliveries, signatures, and customer interactions
Coordinate with dispatch and logistics teams to manage schedule changes and special requests
Adhere to all safety protocols, traffic regulations, and company delivery standards
Provide feedback on route efficiency and identify opportunities for process improvements
Build and maintain positive customer relationships through reliable and courteous service
Qualifications
Proven experience in delivery operations, logistics coordination, or customer-facing delivery roles
Strong time management and organizational skills with the ability to manage multiple stops efficiently
Excellent customer communication and interpersonal skills
Proficiency with GPS navigation systems and delivery management software
Valid drivers license with a clean driving record
Knowledge of vehicle safety protocols and maintenance basics
Ability to work independently and make sound decisions in the field
Strong attention to detail and accuracy in record-keeping
Problem-solving mindset with the ability to handle unexpected situations
Physical capability to load, unload, and handle packages safely
Preferred: Experience with route optimization technology or logistics management systems
Additional Information
BENEFITS
Flexible Hours
Competitive wages
Employee discount on all food items
Advancement opportunities
Paid Training
Incredible Bonus Structure
Offered Health, Dental & Vision Insurance after 60 days of employment