Delivery Lead

Join our Support Center and be a pivotal resource to our field and distribution teams -where innovation cross-functional collaboration and career growth come together in an exciting environment.

The Delivery Lead is responsible for end-to-end delivery of a technology project ensuring outcomes timelines and budget are achieved. This role defines the delivery approach and leads daily project decision-making. The role integrates and aligns business and technical teams including third party vendors managing interdependencies risks and issues. They define the governance and ways of working for the project serving as the face of the project to senior leadership. Overall the Delivery Lead ensures cohesive high-quality technical solution delivery across design build test and implementation phases.

Location and Schedule

Location: Support Center, 6600 S Bermuda Rd, Las Vegas, NV 89119 Schedule: Monday - Friday, Weekends as needed, 40 - 50 hours per week

Benefits

• Employee Discount
• Employer-Paid Life Insurance
• Flex Time Off
• Disability Insurance
• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• 401k with company match

Essential Duties and Responsibilities

• Responsible for successful delivery of project against agreed upon outcomes managing the natural tension between scope, timeline, and budget
• Accountable for development of and delivery against overall project plan from design through build, test, cutover, and hyper care
• Shapes project organization and team providing clear direction on roles and responsibilities, resource identification, and vendor engagement
• Provides leadership and direction to manage a cross-functional project team against plan deliverables and objectives
• Establishes governance and reporting process, chairing key meetings, e.g. Steering Committee, Design Authority, etc.
• Manages delivery decisions, risks, and issues drawing on prior delivery experience
• Establishes project controls and ensures adherence