Delivery Manager – AI Programs

Skill	Last Used	Experience in Years/month	Hands on Exp. Yes/No
IT delivery management
AI/ML program delivery
Data governance

Note: The candidate must have a minimum of 10 years of overall professional experience, with a strong background in the eCommerce domain.

Job Description:
We are seeking a seasoned Delivery Manager to lead transformation and standardization efforts across AI delivery teams for our client. This role requires a strategic leader with a strong background in Agile delivery, AI/ML program governance, and transformation execution across distributed teams.
Key Responsibilities-

• Lead and drive transformation initiatives across AI delivery teams, focusing on process optimization, tooling standardization, and delivery excellence.
• Define and implement transformation execution criteria, including:
• Baseline assessment of current delivery maturity.
• Identification of key transformation levers (e.g., automation, governance, agile maturity).
• Measurable success metrics (e.g., velocity improvement, defect reduction, cycle time).
• Change management and stakeholder alignment plans.
• Govern AI POD execution, ensuring alignment strategic goals and OKRs.
• Collaborate with cross-functional stakeholders including Product, Data Science, Engineering, and Business teams.
• Establish and track KPIs to monitor delivery health and transformation progress.
• Drive continuous improvement in delivery processes, tools, and team capabilities.
• Identify and mitigate delivery risks, dependencies, and blockers.
• Provide leadership and mentorship to delivery teams, fostering a culture of accountability and innovation.

Qualifications-

• 10+ years of experience in IT delivery management, with at least 3 years in AI/ML program delivery.
• Proven track record of executing transformation programs across large, distributed teams.
• Strong understanding of AI/ML lifecycle, data governance, and MLOps practices.
• Experience in defining and tracking transformation KPIs and success metrics.
• Excellent stakeholder management and communication skills.
• Experience working with US-based clients in a fast-paced, matrixed environment.