Job Title: Offshore Delivery Manager - Datacenter Migration Location: Irving, TX or Charlotte , NC or Iselin, NJEmployment Type: Full-Time About this Role A seasoned Service Delivery Manager / Delivery Manager who demonstrates initiative, innovation, and strong analytical and problem-solving skills. The role will provide end-to-end delivery leadership for critical Data Center Migration programs and oversee Service Operations and Continual Service Improvement (CSI) processes aligned to ITIL Service Operations. The incumbent will lead multi-wave migration planning and execution, drive cutover readiness and war-room governance, and deliver weekly client reporting with clear visibility on progress, risks, dependencies, and actions In this Role, You Will: A. Data Center Migration Delivery (Primary) Lead end-to-end DC migration delivery across Compute/VM, Databases, Middleware, Storage, Network, and Observability towers-ensuring integrated execution and issue-free cutovers. Own migration wave planning: application/infrastructure grouping, migration calendar, runbooks, entry/exit criteria, freeze windows, and rollback strategies. Drive cutover governance: readiness assessments, dress rehearsals, command center / war room orchestration, go/no-go checkpoints, and hypercare stabilization. Manage cross-tower dependencies (VM/DB/MW/Storage/NW/Observability), coordinate with client and partners/vendors, and ensure timely closure of prerequisites. Ensure delivery is executed with strong risk, issue, change and dependency management, including RAID logs, mitigation tracking, and escalation management. B. Service Delivery & ITIL Service Operations Facilitate and provide oversight of Service Operations and CSI/Service Improvement Plans, ensuring service stability and measurable outcomes. Review and maintain service delivery artifacts and governance cadence (service plans, stakeholder communication, reporting, and continuous improvements). Analyze service performance trends and drive refinements in delivery processes; ensure lessons learned are documented and standardized. Collaborate with other service managers to ensure consistency of delivery, adherence to best practices, and continuous improvement. C. Client Reporting & Stakeholder Management Produce week-on-week executive updates covering: wave progress, milestones, risks/issues, dependency blockers, upcoming cutovers, and support needed. Own senior stakeholder management across client IT leadership, security/compliance stakeholders, and internal delivery leadership. Ensure crisp, accurate, metrics-driven reporting and a single source of truth for program status. D. Leadership & Execution Ownership Demonstrate ability to drive independently when needed, mobilize the right stakeholders, and bring teams together to resolve blockers and execute cutovers. Mentor tower leads / process managers and ensure delivery discipline across planning, execution, validation, and stabilization. Required Qualifications: 15+ years overall IT experience 10+ years in a hands-on Technical Project Manager / Delivery Manager role (driving delivery and execution) Strong preference for candidates with proven delivery in BFSI / Banking / Financial Services programs Desired Qualifications: 15+ years of experience leading large‑scale infrastructure delivery and datacenter migration programs in enterprise environments Proven track record of owning end‑to‑end DC migration delivery, including wave planning, execution governance, cutover readiness, and hypercare stabilization Strong working knowledge of VMware‑based environments (vSphere, HCX, vCenter, ESXi) from a delivery and orchestration perspective, enabling effective coordination with technical teams Experience managing multi‑tower infrastructure migrations spanning Compute/VMs, Databases, Middleware, Storage, Network, and Observability Demonstrated ability to manage migration dependencies and risks across infra, application, network, and security teams without being hands‑on Solid understanding of migration methodologies, runbooks, rollback strategies, and change freeze planning in regulated enterprise environments Experience operating in change‑controlled environments, including CAB governance, risk assessment, and approval management Strong capability to lead cutover command centers / war rooms, drive issue triage, decision‑making, and executive communication during critical windows Proven client‑facing delivery leadership, including week‑on‑week status reporting, risk/issue escalation, and senior stakeholder management Exposure to automation‑led delivery, migration accelerators, or tooling‑driven execution models is a strong plus Work Environment & Benefits: Hybrid Work Model: Combination of on-site and remote work, depending on business needs. Collaborative Culture: Work closely with cross-functional teams, vendors, and senior leadership. Professional Development: Access to training programs, certifications, and career advancement opportunities. Global Impact: Support a mission-critical network infrastructure serving millions of customers worldwide.