Delivery Manager - Maximo

IBM

LOWELL, MA

JOB DETAILS
SKILLS
Application Programming Interface (API), Asset Management, Automation, Best Practices, Cloud Computing, Cross-Functional, Customer Relations, Customer Satisfaction, Customer Support/Service, Delivery Management, Executive Relationships, IBM Maximo Asset Management, IBM Product Family, Laboratory, Leadership, Maintain Compliance, Mentoring, Metrics, Needs Assessment, Oracle, Order Management, People Management, Performance Metrics, Pre-Sales, Risk Management, SAP, Sales Management, Sales Support, Schedule Development, Statement of Work (SOW), Team Lead/Manager
LOCATION
LOWELL, MA
POSTED
1 day ago
Introduction

The Delivery Manager within IBM Expert Labs is a senior delivery leader responsible for orchestrating high-impact, client-facing engagements focused on IBM Maximo Application Suite (MAS) and Asset Lifecycle Management (ALM) solutions. This role operates at the intersection of delivery excellence, advisory leadership, and client success, ensuring engagements deliver accelerated value, measurable outcomes, and reusable best practices.

Your role and responsibilities

As a Delivery Manager specializing in Asset Lifecycle Management within IBM's Automation Platform, you will provide world-class services for clients implementing Asset Lifecycle Management solutions. Your expertise will help clients achieve their goals using solutions such as Environmental Intelligence, Envizi, Maximo, Sterling Order Management System, and TRIRIGA:
• Lead Solution Delivery: Manage and deliver Asset Lifecycle Management solutions to clients, ensuring high-quality results and meeting project objectives.
• Collaborate with Clients: Work closely with clients to understand their needs and provide tailored solutions to meet their Asset Lifecycle Management requirements.
• Implement Methodologies: Apply industry-leading methodologies to design and implement effective Asset Lifecycle Management solutions.
• Develop Client Relationships: Foster strong relationships with clients, providing guidance and support throughout the solution delivery process.
• Optimize Solution Outcomes: Continuously monitor and optimize solution outcomes to ensure clients achieve their desired results.
Client & Stakeholder Management
• Define KPIs and delivery metrics
• Manage risks, issues, and dependencies
• Ensure adherence to standards and best practices
• Balance agility with structured delivery
Delivery Governance
• Build executive-level relationships with business and IT stakeholders
• Translate technical capabilities into business value
• Drive client satisfaction and long-term partnerships

Required technical and professional expertise

* Lead end-to-end Expert Labs engagements including implementations, accelerators, and advisory-led transformations
* Ensure alignment to Expert Labs principles: speed, quality, and value realization
* Manage scope, schedule, risks, and delivery outcomes
* Act as primary client interface and trusted advisor
* Establish governance, reporting, and delivery discipline
* Support pre-sales, SOW development, and solutioning
* Mentor and lead cross-functional teams

Preferred technical and professional experience

* Strong understanding of IBM Maximo / MAS
* Knowledge of integrations (SAP, Oracle, APIs)
* Familiarity with cloud platforms and OpenShift
* Understanding of asset lifecycle management and maintenance processes
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

About the Company

I

IBM

At IBM, you don’t need a degree to shape the future. Just bring your skills—and your passion. To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate.

Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems. Let’s get to work.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
1911
WEBSITE
http://www-03.ibm.com/employment/us/