Job Description
Position Summary
The Senior On-Site Service Specialist is responsible for supporting daily onsite delivery, courier, and mail service operations. This role requires a dependable, customer-focused professional who can safely and efficiently transport mail, packages, and materials while ensuring timely and accurate delivery.
The ideal candidate will demonstrate strong attention to detail, a commitment to safe driving practices, and the ability to provide professional service in a fast-paced environment.
Key Responsibilities:
- Pick up, transport, and deliver mail, packages, and other materials to designated locations.
- Operate assigned vehicles safely and in accordance with established safety procedures and guidelines.
- Complete scheduled delivery routes accurately and efficiently.
- Sort, organize, and prepare mail and packages for distribution as needed.
- Ensure materials are delivered to the appropriate location or recipient in a timely manner.
- Provide professional and courteous customer service during daily interactions.
- Maintain accurate records and documentation related to deliveries and service activities.
- Follow established site procedures, operational standards, and safety requirements.
- Assist with general onsite mailroom and service support responsibilities as needed.
- Perform additional duties based on business and operational needs.
Qualifications:
- High school diploma or equivalent required.
- Previous experience in delivery, courier, mailroom, shipping/receiving, or a related service environment preferred.
- Strong driving and safety awareness.
- Ability to work independently and manage assigned routes and priorities effectively.
- Strong attention to detail and organizational skills.
- Dependable and punctual with a strong sense of accountability.
- Effective communication and customer service skills.
- Ability to work effectively in an onsite, team-oriented environment.
Preferred Experience
Previous experience in a delivery, courier, logistics, or mail services environment is preferred. Experience with organizations such as FedEx, UPS, Amazon, or similar delivery/service operations may be transferable to this position.
Numbers & Facts
| Location | Harrisonburg, Virginia |
| Industry | Other/Not Classified |
| Salary | $18–$20 |
| Company Size | 10,000 employees or more |
| Year Founded | 1955 |
| Website | http://www.ricoh.com/ |
About Company
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group, operates in more than 200 countries and regions. In the financial year ending March 2011, Ricoh Group had worldwide sales of 1,942 billion yen (approx. 23 billion USD).
The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.
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