Job Description
Note Fidelity will not provide immigration sponsorship for this position.
The Role
Fidelitys Workplace Consulting Digital Solution Technology team designs develops implements and supports a suite of custom client digital applications along with digital product offerings. We are enthusiastic about delivering innovative solutions that exceed our customers needs. We adopt diversity of thought and experience. The team thrives with a steadfast dedication to innovation which promotes a culture of continuous improvement and significant product advancement. This is a fast-paced technology group that adopts modern technologies to build powerful tools and deliver an outstanding end user experience.
You will enhance your technical skills with an enthusiasm for orchestrating innovative solutions fostering engaging experiences and delivering high business value outcomes for our customers. You will collaborate with other leaders to establish the standards for the teams influence the strategic decisions and help set work priorities. You are committed to developing your own expertise and knowledge to bring the latest thinking to your role to empower others with that knowledge.
Support the development team in adhering to defined project management methodologies and delivery practices
Coach the development team and broader organization on best practices and effective ways of working
Partner with the Client Delivery Lead to ensure all work is properly tracked team capacity is optimized and workloads are balanced across team members
Collaborate with the Client Delivery Lead to plan and execute high-priority work aligned to the quarterly roadmap
Guide the team in adopting delivery best practices and values to enhance both internal and external customer satisfaction
Translate product features into clear concise user stories with well-defined business value and acceptance criteria
Maintain a strong focus on execution by proactively identifying escalating and removing team blockers
Reinforce organizational ways of working including practices team norms and meetings to improve overall program performance and efficiency
Work effectively across technology business and operational teams within an enterprise environment
Adapt quickly to changes in priorities and direction in a fast-paced environment
Promote consistent delivery practices and contribute to process improvements that enhance team performance and efficiency
Collaborate with Product Area leaders Client Delivery Leads Software Engineering leadership and cross-functional teams to ensure alignment between strategy and execution
Support the delivery of phased and incremental objectives while maintaining alignment with broader organizational goals
Facilitate cross-team meetings to ensure alignment transparency and coordination across teams
Track and manage key dependencies as well as technical impediments impacting delivery
Develop artifacts that communicate business and technical requirements including user stories functional and non-functional process maps workflows and system diagrams
Continuously incorporate new information and evolving requirements into delivery plans effectively and seamlessly
Identify and analyze defects by assessing severity business impact and technical complexity to prioritize resolution effectively
The Expertise and Skills You Bring
Strong delivery background with the ability to lead as a Delivery and Systems Coordinator or similar role within a development team focused on disciplined delivery principles and best practices
Experience working with enterprise tools such as Confluence FlowMetrics Jira and Miro
Eagerness to learn and grow in technical agility including DevOps CICD branching and merging strategies and deployment strategies
Ability to identify and assess technology solutions including understanding both technical and operational peopleprocess dependencies
Knowledge of established patterns and techniques to address process gaps including burn-down tracking retrospective facilitation and managing business feedback and defects
Proven ability to create interpret and report on delivery metrics to drive continuous improvement accountability and successful delivery outcomes
Strong passion for mentoring teams and fostering a culture of continuous improvement
Strong proficiency in delivery practices processes and documentation within a software development environment Relevant certifications e.g. PMP CAPM CBAP or Scrum certification are a plus but not required
Knowledge of cloud concepts middle-tier architectures APIs and web applications built on Angular
Financial services industry experience preferred
The Team
The Fidelity Workplace Consulting Group is made up of over 600 professionals who advise clients on the management of their domestic and global benefits. We are a fast-growing business within Fidelity offering a broad range of services that span benefits design strategy funding communication and delivery. Many of our team leaders bring experience from other leading consulting firms. While we primarily serve Fortune 1000 companies we also work with Fidelity clients of all sizes ranging from Fortune 50 to tax-exempt market to Fortune 2000. The Digital Solutions team is a shared service within FWC made up of individuals who lend their skills and expertise towards the implementation launch and ongoing maintenance of benefits-related microsites tools and other online solutions.
Fidelitys Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently some roles and locations require 100 onsite presence while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
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CategoryInformation Technology
Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934 the Investment Advisers Act of 1940 the Investment Company Act of 1940 ERISA numerous state laws governing securities investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations including FINRA among others. Those laws and regulations may restrict Fidelity from hiring andor associating with individuals with certain Criminal Histories.
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Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers our benefits support the belief that more balance you have the better you can achieve your goals.
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Company overview
Company overview
At Fidelity we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodationsfmr.com or by calling 800-835-5099 prompt 2 option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity we value honesty integrity and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal civil litigations and regulatory review employment education and credit review role dependent. These investigations will account for 7 years or more of history depending on the role. Where permitted by federal or state law Fidelity will also conduct a pre-employment drug screen which will review for the following substances Amphetamines THC marijuana cocaine opiates phencyclidine.
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