Demonstration Specialist

Stefanini Group is hiring!

Stefanini is looking for a Demo Specialist in Allentown PA

For quick apply, please reach out to Allan Angeles

Call: 248-936-0633 / Email:

allan.angeles@stefanini.com

Work Location: 2402 Lehigh Parkway South, Allentown, PA 18103

Responsibilities:

Position Overview

The Demo Specialist will support the Client by providing professional customer ride-and-drive experiences on the demonstration course. This individual will represent the client's brand while ensuring a safe, informative, and positive experience for all guests.

Primary Responsibilities

• Conduct ride-and-drive demonstrations on the client's Center closed course.
• Welcome guests and explain client property safety rules before each demonstration.
• Assist guests with entering the vehicle and adjusting the seat, mirrors, and steering wheel.
• Provide instruction and guidance while accompanying guests during their drive.
• Explain vehicle features and answer customer questions in a professional and patient manner.
• Intervene when necessary to ensure the safety of guests and equipment.
• Maintain vehicles in clean, presentation-ready condition, coordinating cleaning and detailing as needed.
• Perform basic vehicle inspections and ensure vehicles are maintained in proper operating condition.
• Prepare vehicles for customer deliveries or special events when needed.
• Positively represent the client's brand and provide an outstanding customer experience.
• Perform other duties as assigned.

Schedule

• Ongoing assignment
• Saturdays and Sundays
• Approximately 9:00 AM - 5:00 PM
• Approximately 14-16 hours per week
• Four drivers scheduled each weekend day
• Drivers may work both Saturday and Sunday or only one day, depending on scheduling needs.

Required

• Excellent customer service and communication skills.
• Professional demeanor with the ability to interact comfortably with customers.
• Reliable, dependable, and able to work with minimal supervision.
• Safety-focused mindset.

Preferred

• Experience interacting directly with customers.
• Previous demonstration or ride-and-drive experience.
• Commercial driving experience.
• CDL is preferred but not required.

Additional Notes

• Eight additional weekend drivers are needed. Current weekday Stefanini drivers will remain in their existing Monday-Friday assignments.
• As business grows, weekend drivers may have the opportunity to transition into weekday positions.
• Drivers will primarily operate on private property at the client's Experience Center.
• A CDL is not required; however, one or two drivers with a CDL would be beneficial to assist with transporting trucks to off-site events when needed.
• Trailers are not used for this position.
• Nicole will personally interview candidates before extending offers.
• Candidates should be able to positively represent the client's brand and understand that every guest is a potential customer.
• Reliability, professionalism, customer focus, and safety are the highest priorities.

Listed salary ranges may vary based on experience, qualifications, and local market. 

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore, and nearshore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are a CMM Level 5 company.

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