Pay Range: $30.55 to $46.75 Hourly
Shift/Schedule: Monday, Wednesday, and Friday, 9:00 a.m.–5:30 p.m.; Tuesday and Thursday, 7:00 a.m.–3:30 p.m.; Saturdays as needed.
Would you like to have a career that makes a daily difference in people’s lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!
HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.
Position Summary:
Responsible for oversight and supervision of daily back-office operations, clinical flow, and staff; ensuring implementation and compliance with all HealthPoint policies and procedures.
Compensation is dependent on skills and experience.
Your contribution to the team includes:
- Establish priorities and guidelines for maintaining efficient and expedient workflow for the dental center back office, keeping Dental Assistants and Dentists advised of potential problem areas and recommending/implementing solutions as appropriate.
- Address back-office situations that require an immediate response in the absence of the Site Manager.
- Coordinate daily Dental Assistant assignments to ensure efficient back-office operations and completion of required duties.
- Facilitate the ordering of back-office supplies according to HealthPoint procedures and budget.
- Facilitate communications among the Dental Assistant staff regarding procedures, changes, clarifications, and distribution of pertinent materials.
- Responsible for maintaining time keeping records and establishing and maintaining daily staffing.
- Responsible for hiring, performance management, recognition, and training of Dental Assistants. Also responsible for providing guidance, coaching, counseling, conflict resolution, employee relations, and career development of Dental Assistants by providing effective leadership. Ensure all work is completed in support and enhancement of the objectives and goals of the organization.
- Facilitate equipment maintenance according to manufacturer recommendations and schedule repairs in a timely manner as needed.
- Provide assistance with establishing and maintaining daily staffing levels to ensure appropriate coverage for clinic.
- Provide assistance to Site Manager in planning and ensuring productivity goals are met for the dental clinic.
- Provide assistance with the monitoring of patient care, patient tracking, patient records management, and data collection.
- Provide assistance in the creation, updating, distribution and retention of HealthPoint's policies and procedures and other informational items pertaining to the back office.
- Assist with facilitating in site meetings, in-service meetings, community partner meetings, organizational committees, and task force activities as required.
- Must perform all duties required of HealthPoint Dental Assistants at expected performance levels.
- Maintains good attendance, is punctual and works full scheduled shift is a condition of employment.
- Demonstrates respectful, professional, and appropriate behavior that supports a team-oriented work environment.
- Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of integrity, wisdom, creativity, cooperation, responsibility and respect into appropriate programs and services.
- Continuously evaluate and improve processes and procedures to streamline and enhance office operations using the HealthPoint Lean Management System (HLMS) tools and processes.
- This position has supervisory responsibilities.
- Perform other duties as assigned by supervisor.
Must have’s you’ll need to be successful:
- Certificate from a Dental Assistant program. Three (3) to five (5) years Dental Assistant experience in a dental clinic/office setting preferred and supervisory experience in medical setting preferred or equivalent combination of education and experience.
- Ability to read, analyze, and interpret technical procedures/reports/documents, or governmental regulations. Ability to write reports and business correspondence and speak effectively in front of groups of employees and clients.
- Work situations are broadly defined, complex and diverse, occasionally unprecedented. Problems have many dimensions and range from innovative thinking in one area to related fields of specialization. Consequences normally evaluated use more formal analytical, planning or process methods and strategies developed for action.
- Demonstrated operating knowledge of computers. Intermediate level ability with Word, Excel, Outlook and other required software programs. Experience with an electronic dental record (EDR) and electronic practice management (EPM) application strongly desired.
- Maintain current Dental Assistant registration/licensure with Washington State.
HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.
At HealthPoint, you'll find more than a job - you'll find meaningful work that strengthens the health of the communities we serve across King County. We're proud to invest in our employees by offering a comprehensive benefits package that supports your health, financial well-being, work-life balance, and professional growth.
Benefits-eligible employees enjoy:
Comprehensive health coverage – Medical, dental, and vision insurance for employees and eligible dependents, plus HSA and FSA options.
- Financial wellbeing – Employer-paid life insurance, AD&D, disability coverage, and a 401(k)-retirement plan with employer match.
- Time to recharge – Generous Paid Time Off (PTO), Extended Illness Time Away, eight (8) paid holidays, three (3) floating holidays, Compassion Time Away, and Opportunity Time Off for extended personal time away to rest and recharge.
- Well-being resources – Employee Assistance Program (EAP), employee wellness program, and access to voluntary benefits including supplemental life, critical illness, accident, identity theft, and pet insurance.
- Career development – Professional development, ongoing learning, and opportunities for career growth within a mission-driven organization.
Join a team that is committed to improving health equity while making a lasting difference in the lives of our patients, our communities, and one another.
Immunization Requirements:
As a condition of employment, all new hires must provide proof of required vaccination and/or immunity for:
- COVID-19 - HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. Individuals who received the Johnson & Johnson vaccine must provide documentation of an alternate COVID-19 vaccine or vaccine series.
- MMR (Measles, Mumps, Rubella)
- Varicella
- Annual Influenza
- TB QuantiFERON Gold titer draw
Employees working in a HealthPoint clinic must also provide proof of:
- Tdap vaccination (within the last 10 years)
- Hepatitis B vaccination (for clinical positions with potential exposure to blood or bloodborne pathogens)
Documentation must be provided before your start date. If you are unable to provide documentation, HealthPoint can provide required vaccinations or immunity titers at no cost.
To learn more about HealthPoint, go to www.healthpointchc.org! #practiceyourpassion
It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.