Accounts Receivable, Best Practices, Billing, Billing Software, Claims Processing, Communication Skills, Corrective Action, Credit and Collections, Dental Insurance, Dentistry, Detail Oriented, HIPAA (Health Insurance Portability and Accountability Act), Insurance, Insurance Claims, Insurance Regulations, Interpersonal Skills, Maintain Compliance, Marconi/MSI Planet, Medicaid, Medical Billing, Oral Surgery, Organizational Skills, Pediatrics, People Management, Preferred Provider Organization (PPO), Problem Solving Skills, Reimbursement, Revenue Management, Team Lead/Manager, Time Management, Trend Analysis, Vision Plan
Dental Billing Assistant Full-Time
Location: Alpharetta Office
Company: Blue Monster Management / A Smile 4U
Blue Monster Management / A Smile 4U is a privately owned dental group with locations in Decatur, East Point, Dalton, and Hiram. Utilizing state-of-the-art equipment and advanced scheduling technology, we offer multiple specialties under one roof-including general dentistry, sedation dentistry, and oral surgery. We proudly serve both pediatric and adult patients and are committed to delivering a positive and memorable experience for all ages.
We are currently seeking a detail-oriented and experienced Dental Billing Assistant to support insurance billing and collections across our six dental practices. This role is essential to ensuring accurate claims processing, timely reimbursements, and a strong revenue cycle.
Key Responsibilities
Insurance Billing & Claims
- Submit accurate dental insurance claims (electronic and paper), including GA Medicaid, CMO, and PPO.
- Verify insurance coverage and benefits prior to patient appointments.
- Follow up on unpaid claims, denials, and resubmissions.
- Post insurance payments and adjustments accurately.
Patient Billing
- Coordinate billing procedures with front desk and treatment coordinators.
- Generate and send patient statements.
- Communicate with patients regarding insurance coverage and account balances.
Revenue Cycle Management
- Monitor A/R reports and follow up on outstanding insurance and patient balances.
- Stay current on dental insurance regulations and coding practices (e.g., CDT codes).
- Analyze trends in claim denials and implement corrective actions.
Team Collaboration
- Train front desk staff and supervise billing team members.
- Collaborate with front office and clinical staff to ensure smooth billing workflows.
- Maintain open communication across departments regarding insurance updates and billing protocols.
Compliance & Documentation
- Ensure compliance with HIPAA and insurance billing regulations.
- Maintain accurate and organized records for audits and reporting.
- Stay informed on changes in dental insurance policies and industry best practices.
Qualifications
- Experience: Dental insurance billing required; GA Medicaid
- Knowledge: Proficiency in dental billing software (Planet DDS Denticon experience is a plus).
- Skills:
- Strong understanding of dental coding (CDT codes) and insurance processes.
- Excellent attention to detail and problem-solving abilities.
- Strong communication and interpersonal skills.
- Ability to work independently and manage a team effectively.
Benefits
- Opportunities for growth
- Family-oriented environment with weekends off
- Health, dental, and vision insurance (Full-time only)
- Paid time off and holidays (Full-time only)
Schedule
- Position Type: Full-time
- Location: Onsite at Alpharetta office
- Hours: Monday through Friday, 8:00a.m. - 5p.m.
Pay: Based on qualifications and experience.