Dental Billing Specialist

Title: Dental Billing Specialist

Location: River House - 211 SE Caruthers Ave, Portland OR, 97214

Schedule: Hybrid (after probationary period; 3 days onsite, 2 days from home), Mon-Fri, 8:00am-4:30pm (with schedule flexibility)

Wage Range: $22.58 - $28.35 Hourly, Non-Exempt

If you are a motivated and dedicated Billing Specialist looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!

At NARA Northwest, you'll find a supportive work environment where every team member is valued and respected. Whether you're passionate about healthcare, behavioral health, education, or social services, there's a place for you to make a meaningful difference.

Company Mission:

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.

At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives.

With over 450 employees across a variety of programs-including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.

Position Overview:

NARA is seeking a detail-oriented Dental Billing Specialist to support our dental clinic's revenue cycle operations. This role is responsible for ensuring dental services are billed accurately, claims are submitted and tracked efficiently, and insurance reimbursements are processed correctly.

The ideal candidate has dental billing experience, understands insurance payer requirements, and enjoys solving billing issues while working closely with both insurance carriers and dental staff.

What you will do:

• Review and approve daily dental charges.
• Retrieve and reconcile charges from Dentrix and Athena systems.
• Verify dental insurance eligibility and coverage.
• Set up patient billing and insurance profiles.
• Review, research, and resolve claim denials, rejections, and zero-pay claims.
• Submit insurance claims.
• Follow up with commercial, Medicare, Medicaid, Oregon, and Washington payers.
• Create payment batches and process Explanation of Benefits (EOBs).
• Monitor accounts receivable and follow up on outstanding balances.
• Escalate recurring issues when needed.
• Process refunds, adjustments, and write-offs.
• Communicate regularly with dental providers, clinic staff, and insurance carriers.
• Support additional revenue cycle projects