Join our team as a Dental Billing Specialist — manage patient accounts, process insurance claims, and ensure accurate, timely billing for a Federally Qualified Health Center.
GENERAL DESCRIPTION:
Responsible for various day-to-day patient account functions, including patient and third-party billing, remittance advice and payment processing, problem resolution, collection letters, old balance review, and patient inquiry. Provides diagnostic and procedural coding for billing and referrals. Provides information and/or resolves third party insurance coverage issues. Balances daily receipts.
MINIMUM QUALIFICATIONS:
High School graduate or GED
Demonstrated computer skills, clinic office systems, spreadsheet, and word processing.
Demonstrate well-developed written and oral communication skills.
Demonstrate understanding of customer service principles.
Ability to accurately record and transmit detailed information.
Ability to interpret and comply with applicable regulations.
Ability to exercise good judgment in evaluating situations and making decisions.
Ability to utilize tact and sensitivity to timing personal transactions.
Previous experience in operation of office machinery: personal computer, copier, FAX, postage machine, typewriter, and printer
A means of transportation that would facilitate travel between clinics and out of town meetings and training when it is deemed necessary and appropriate. Travel may be required with or without advance notice.
Preferred two years of current experience and working knowledge in coding and billing functions of third-party payer systems, including Medicare, Medicaid, and commercial insurance.
JOB RESPONSIBILITIES: Primary:
Accounts Receivable functions including:
File claims, both electronic and paper, to all third-party payers
Post payments/remittances to patient accounts
Monitor claim payments and capitated payments and adjudicate payment errors.
Manage all aspects related to timely filing of claims including correcting claim errors and re-filing.
Monitor Provider schedules to ensure all charges have been submitted for every patient seen.
Balance daily receipts to computer reports
Maintain current working knowledge of diagnostic and procedural coding and provide updates to staff as requested.
Maintain working knowledge of third-party payer programs and requirements.
Assists with ongoing accounts receivable review process, including processing collection letters as scheduled and reviewing accounts for bad debt processing.
Assist patients with resolution of account balance problems or discrepancies.
Assist with chart audits for correct coding.
Assist with denial tracking information collection.
Provide Good Faith Estimates to patients.
Cross train for medical billing duties as needed
JOB ACCOUNTIBILITIES:
Responsible for the timely and accurate preparation and submission of all initial and refiled third-party insurance or reimbursement claims, in accordance with program guidelines and requirements.
Responsible for the timely and accurate processing of patient and third-party payments
Responsible for balancing daily receipts timely and accurately
Provide assistance to staff and patients regarding billing issues and problem resolution in a courteous and timely manner.
Contribute to a team-oriented approach to all business office functions.
Show respect to fellow employees through all forms of communication, including appropriate verbal and written communications as well as appropriate body language.
Excellent Benefit package includes 100% employer paid Medical/Dental/Life insurance and long-term disability. 9 paid Holidays and 17 Paid Time Off accrual. 401K with 5% match. Optional benefits include Short-Term Disability, increased Life/AD&D, Vision, dependent care and more.
SMCHC is an equal opportunity employer
Numbers & Facts
Location
West Plains, MO
Job Type
Full-time
Skills
Accounts Receivableunmatched
Accounts Receivable Processingunmatched
Adjudicationunmatched
Billingunmatched
Claims Processingunmatched
Clinical Information Systemsunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Copying Machinesunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Fax Machinesunmatched
Health Insuranceunmatched
Healthcare Reimbursementunmatched
High School Diplomaunmatched
Insuranceunmatched
Insurance Claimsunmatched
Machining Operationsunmatched
Medicaidunmatched
Medical Billingunmatched
Medical Codingunmatched
Medicareunmatched
Office Equipmentunmatched
PC (Personal Computer) Systemsunmatched
Past Due Accountsunmatched
Payment Processingunmatched
Presentation/Verbal Skillsunmatched
Printersunmatched
Problem Solving Skillsunmatched
Reconciliationunmatched
Record Keepingunmatched
Regulationsunmatched
Spreadsheetsunmatched
Team Playerunmatched
Third-Party Payerunmatched
Time Managementunmatched
Willing to Travelunmatched
Word Processingunmatched
Writing Skillsunmatched
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