Dental Clinical Director

JOB TITLE: Dental Clinical Director

DEPARTMENT: Administration

REPORTS TO: President & CEO

FLSA STATUS: Exempt

LOCATION: Alcott

POSITION SUMMARY:

Dental Clinical Director in collaboration with the Chief Medical Officer (CMO), leads the dental clinical care delivery of the department, with a goal to combine comprehensive dentistry integrated within primary care centers, including a school-based or mobile oral health program via an integrated electronic health record platform. The Dental Clinical Director will have a demonstrated passion for excellence in full scope clinical dentistry, a general understanding of the business elements of operating a successful and diversified dental program, and the leadership skills to mentor and develop a diverse team of dentists, hygienists, and ancillary staff throughout Family Health Center. The DCD has an opportunity to participate in and influence dental policy and practice through state and national forums.

DUTIES AND RESPONSIBILITIES:

• Develop his/her own clinical practice within one of FHC sites
• Collaborate with the CMO in establishing and reaching targets for clinical capacity and utilization and ensure financial success of the department
• Support the oral health/dentistry component of our Level 3 Patient Centered Medical Home, with its focus on population health management and integration of all health care services.
• Collaborate with the CMO on peer review activities to ensure that standards of care are met and evidence-based treatment is provided.
• Provide clinical mentoring and support to staff in complex cases and treatment plans for all dental staff.
• Mentor dental leaders in their activities.
• Assists the CMO in developing "grand rounds" dental program for the on-going education and training of dental staff.
• Participate in limited FHC committees as required for the role.
• Collaborate with the CMO and human resources to recruit and retain new FHC dental providers.
• Collaborate with the CMO, finance and administrative departments to optimize FHC purchasing power and quality in securing dental equipment and dental laboratory services and supplies.
• Represent FHC at limited public facing activities that support the credibility and brand of FHC.
• Utilize an electronic health platform to document and manage patient information and communicate with other team members.
• The Dental Clinical Director must actively participate in improving clinical outcomes through evidence-based strategies and innovative care approaches. Practice in an interdisciplinary, team-based, collaborative practice environment that harnesses the power of all health care professionals, including primary care, behavioral health, nutrition, pharmacy, and others in caring for our complex patients and communities.

COMPETENCIES:

Collaborative

• Displays willingness to make decisions, resolve conflict and delegate work assignments in a timely manner.
• Adapts to change, takes responsibility for own actions to advance team goals.
• Speaks and writes clearly and persuasively in formal and informal presentations
• Actively participates in meetings and uses listening skills to keep an open mind
• Solicits input from appropriate stakeholders, explains reasoning for decisions and uses strong interpersonal skills to communicate and influence others
• Gives recognition to others for results

Solid Character

• Balances team and individual responsibilities while assessing own strengths and weaknesses
• Exhibits objectivity and openness to others' views
• Welcomes feedback, builds positive team spirit, supports all team members
• Develops alternative solutions, supports and shares expertise with other team members while building positive morale
• Demonstrates knowledge of company policies and treats people with respect
• Works ethically and with integrity, uphold organizational values
• Keeps commitments, shows respect and sensitivity for cultural differences
• Educates others on the value of diversity, promotes a positive work environment where all feel free to contribute

Organizational Support

• Completes administrative tasks correctly and on time, and develops strategies to achieve organizational goals and values
• Supports affirmative action and respect diversity, understands organization's strengths and weaknesses, analyzes market and competition, and identifies external threats and opportunities while adapting strategy to changing conditions
• Prioritizes and plans work activities while understanding business implications of decisions
• Demonstrates accuracy and thoroughness within approved budget and displays original thinking and creativity
• Displays knowledge of market and competition that aligns with strategic goals
• Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas

Leadership

• Displays passion and optimism while exhibiting confidence in self and others
• Inspires respect and trust while motivating others to perform well and influencing actions and opinions of others
• Coordinates projects, develops workable implementation plans, includes staff in planning, decision-making, and process improvement
• Communicates and completes changes and progress of projects on time and on budget while managing project team activities to overcome resistance
• Makes self-available to staff, provides regular performance feedback
• Develops individual team member skills and encourages growth

Safety and Security

• Promotes safety precautions and security measures to ensure the safety of both staff and patients
• Adheres to data security guidelines, including appropriate use of EMR systems and IT resources

TYPICAL WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

TYPICAL PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Language Skill: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to read and interpret financial reports to be able to effectively assist the leadership team in managing the profitability of the organization.

Reasoning Ability: Ability to research data and solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills: To perform this job successfully, an individual should have an intermediate level of knowledge of using the internet, utilizing Excel spreadsheet software, and Microsoft Word software. Must have intermediate level of knowledge of utilizing Outlook software to manage schedules and communicate through the use of email to various recipients. Must be able to guide the organization in development of technology to remain competitive in the healthcare industry.

Other Skills and Abilities: Comprehends the mission of the organization which serves the medically under privileged.

Other Qualifications: Must have adequate transportation to visit various sites of the organization. Must have demonstrated success in the management of operational services of a healthcare facility. Must be able to represent the organization within the community and engage the community. Must also have proven success in working with tertiary hospitals.

EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES:

• DDS or DMD degree from accredited dental school is required
• Active State of Michigan Dental license
• DEA (Federal and State) Active Licensure
• Minimum of five years of dentistry experience, practice in community or public health setting a plus
• Demonstrated management and leadership expertise
• Commitment to caring for diverse patients
• FHC requires as a condition of employment current CPR for the Professional Rescuer and AED (CPR/FPR/AED) certification or BLS/AED for Healthcare Providers certification.