The Dental Data Entry Representative is responsible for accurately entering, updating, and maintaining patient and insurance information within the practice management system. This role plays a critical part in ensuring data integrity, supporting billing processes, and facilitating efficient patient care operations. The ideal candidate is detail-oriented, organized, and able to manage high volumes of information with accuracy and confidentiality.
Requirements
Key Responsibilities:
Enter and update patient demographic, insurance, and treatment information into the dental practice management system
Verify accuracy of data entered and correct any discrepancies in a timely manner
Maintain patient records in compliance with HIPAA and organizational policies
Assist with insurance verification and ensure all required documentation is properly recorded
Collaborate with front desk, billing, and clinical teams to ensure accurate and complete patient records
Process and scan documents into electronic health records (EHR)
Support billing department with data entry related to claims, payments, and adjustments
Maintain confidentiality of all patient and company information
Qualifications:
High school diploma or equivalent required; associate degree preferred
Previous experience in a dental, medical, or healthcare administrative role preferred
Proficiency with dental software (e.g., Dentrix, Eaglesoft) is a plus
Strong attention to detail and data accuracy
Excellent organizational and time management skills
Ability to work independently and as part of a team
Basic knowledge of dental terminology and insurance processes preferred
Skills & Competencies:
Data entry accuracy and speed
Strong computer and typing skills
Effective communication and collaboration
Problem-solving and attention to detail
Ability to handle sensitive information with discretion
Work Environment & Schedule:
Office-based position within a dental practice or administrative setting
Standard business hours; may require flexibility based on operational needs
Physical Requirements:
Prolonged periods of sitting and working on a computer
Ability to lift and move light office materials as needed