Dental Front Desk / Patient Care Coordinator
Schedule: Monday through Friday
Compensation: $19.00 - $22.00 per hour (Based on experience)
Why Join Our Practice?
Are you a warm, organized professional who loves creating a welcoming first impression? We are a thriving, patient-focused dental practice seeking a full-time Dental Front Desk / Patient Care Coordinator to join our energetic team. We believe that a positive patient experience starts at the front door, and we treat our team members with the same care and respect we show our patients.
Competitive Pay: $19.00 - $22.00/hour starting base rate.
Comprehensive Security: A robust full benefits package to protect your health and your future.
Great Hours: Predictable weekday scheduling that respects your evenings and gives you your weekends back.
Full Benefits & Perks
Medical, Dental, and Vision Insurance options.
Paid Time Off (PTO) and paid holidays for vacation, sick time, and personal days.
401(k) Retirement Plan with a company match.
Uniform Allowance to keep you looking sharp and comfortable.
Dental Care Perks for you and your immediate family.
Core Responsibilities
The Face of the Practice: Warmly greet patients upon arrival, manage the check-in/check-out process, and answer incoming phone calls with a helpful attitude.
Smart Scheduling: Manage the daily appointment book to maximize clinical efficiency, schedule follow-ups, and make confirmation calls.
Insurance Coordination: Verify dental insurance benefits, submit claims, and help patients understand their coverage and copays.
Financial Management: Collect patient balances, process payments, and present transparent treatment plans with clear financial options.
Administrative Upkeep: Maintain accurate, digital patient charts in compliance with HIPAA guidelines and ensure the front office environment remains clean and organized.
Qualifications & Skills
Experience: Minimum of 1 year of experience in a dental or medical front office role is preferred (dental experience is a major plus!).
Software: Familiarity with dental practice management software (such as Dentrix, Open Dental, or Eaglesoft) is preferred.
Skills: Excellent communication, a professional phone demeanor, multitasking strengths, and strong basic computer skills.
Attributes: High reliability, a positive attitude, and a passion for customer service.
How to Apply
For immediate and confidential consideration, please send your resume directly to our recruitment manager, Brian Harris, or call our team today: Email: Brian@prosperityplacement.com -Phone: 941-999-4291
| Location | Rochester, NY |
| Salary | $19–$22 Per Hour |
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