Dental Front Office Coordinator

Friendly Dental Office in Dover, DE seeking an energetic Dental Front Desk Coordinator with the right blend of professionalism, enthusiasm, and a positive attitude! Looking for a reliable team member to join our expanding dental practice.

Essential Duties and Responsibilities:

• Handle patient calls and effectively manage schedule
• Contact patients to confirm appointments
• Track and report daily scheduling metrics
• Effectively handle telephone inquiries
• Greet patients immediately upon their arrival and provide excellent customer service
• Date entry and insurance verification
• Discuss treatment plans and finances with patients
• Billing insurances companies and collecting patient payments
• Maintain patient records in billing/scheduling system and in hard copy
• Type correspondence for professionals
• Discuss and collect outstanding balances

Position Requirement and Qualifications:

• Previous customer service experience required
• Must be able to work well in a team environment and be detailed-oriented
• Must be computer literate in all Microsoft Office programs
• Prior dental or medical experience preferred

The ideal candidate will also possess:

• Excellent people and customer service skills
• Ability to multi-task while still providing top-notch service
• Strong organizational skills
• Excellent communication skills

Job Types: Full-time, Part-time

Salary: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insuranc
• Paid time off

At our family dental practice in Delaware, we believe that a great team makes all the difference — for our patients and for each other. We're a close-knit, family-oriented office where every team member is valued, supported, and treated like part of the family.

When you join us, you're not just filling a role — you're becoming a key part of a practice that truly cares about the communities we serve and the people who serve alongside us.

✅ Flexible scheduling that fits your life
✅ PTO & paid holidays so you can recharge
✅ 401(k) to help you plan for your future
✅ A warm, welcoming team environment
✅ Patients who love and trust their care team

If you're a licensed Delaware dental hygienist who values genuine teamwork and making a real difference in patients' lives, we'd love to meet you. Come grow with us!