Dental Front Office Receptionist/Coordinator (Full-Time)

A Redondo Beach Dental Practice

  • Redondo Beach, CA
  • 1 day ago
  • Full-time
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Skills

  • Accounts Receivableunmatched
  • Billingunmatched
  • Calendar Managementunmatched
  • Communication Skillsunmatched
  • Dental Insuranceunmatched
  • Detail Orientedunmatched
  • Fast Foodunmatched
  • Insurance Claimsunmatched
  • Marketingunmatched
  • Medical Recordsunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Patient Assessmentunmatched
  • Plan Meetingsunmatched
  • Preferred Provider Organization (PPO)unmatched
  • Production Controlunmatched
  • Production Scheduleunmatched
  • Record Keepingunmatched
  • Systems Administration/Managementunmatched
  • Telephone Skillsunmatched
  • Treatment Planunmatched

Description

Benefits:
  • Company parties
  • Competitive salary
  • Dental insurance
  • Paid time off
  • Parental leave
  • Bonus based on performance

Front Office Coordinator – Dental Practice (Full-Time)


We are a high-quality, patient-focused dental practice in the South Bay seeking a reliable and detail-oriented Front Office Coordinator to join our team. This role is critical to keeping the schedule full, patients informed, and the office running efficiently.


Core Responsibilities:


  • Answer and manage incoming phone calls promptly and professionally
  • Confirm all patient appointments for the following 1–2 business days
  • Actively fill cancellations and maintain a full hygiene schedule
  • Schedule and coordinate patient appointments for doctors and hygienists
  • Perform daily chart preparation for upcoming appointments
  • Verify PPO insurance eligibility, benefits, and breakdowns prior to visits
  • Check patients in and out, collect payments, and review treatment plans
  • Update medical histories annually and ensure all patient records are current
  • Schedule next appointments and manage recall system to maintain patient flow
  • Monitor and work A/R (accounts receivable) reports and follow up on outstanding balances
Additional Responsibilities:


  • Present and explain treatment plans and financial options clearly to patients
  • Submit and track insurance claims; follow up on delays or denials
  • Maintain accurate patient records in Dentrix Ascend 
  • Coordinate with clinical team to ensure smooth patient flow throughout the day
  • Handle patient questions, concerns, and rescheduling with professionalism
  • Maintain a clean, organized, and welcoming front office environment
  • Assist with daily reports, production tracking, and schedule optimization
  • Support marketing and patient retention efforts (reviews, referrals, etc.)
Qualifications:


  • Dental front office experience required
  • Working knowledge of PPO insurance verification and billing
  • Experience with Dentrix Ascend or similar dental software is a plus
  • Strong communication and organizational skills
  • Ability to multitask and stay calm in a fast-paced environment
  • Detail-oriented with a proactive mindset
What We’re Looking For:


Someone who takes ownership of the schedule, understands the importance of keeping hygiene full, and communicates confidently with patients. This role is not just administrative — it directly impacts the growth and efficiency of the practice.

Numbers & Facts

LocationRedondo Beach, CA
Job TypeFull-time

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