Dental Hygiene Clinic Manager

Summary:  Under the direct supervision and management of the Dental Hygiene Program Director, the Clinic Manager is responsible for assisting in the day to day operations of the dental hygiene clinic and related dental hygiene program operations.

The Dental Hygiene Clinic Manager must possess a working knowledge of dental terminology and a dental office and clinical procedures, as well as expertise in infection control and safety compliance.  The incumbent is responsible for providing the highest quality of customer service.

Compensation: $18.27-20.19/hour

Essential Duties and Responsibilities:

• Manages the practical application of infection control standards

• Ensures safety and compliance of sterilization and sanitation procedures

• Monitors waterline safety

• Ensures clinic facilities and units are in good working order

• Receives calls, visitors, and patients

• Maintains inventory of all supplies used in the clinic for patients and students (including kit supplies)

• Provides chairside translation in the Spanish language (as needed to facilitate patient treatment)

• Trains, manages, and evaluates students on rotation as clinical assistants, sterilization assistants, x-ray assistants, and front office assistants

• Attends all department meetings

• Performs other duties as assigned

Supervisory Responsibilities: No supervisory responsibilities

Competency:  To perform the job successfully, an individual should demonstrate the following competencies:

Core Competencies:

Adaptability – Responds to change with a willingness and ability to learn new ways of working. Adapts approach and demeanor in real time to match the shifting demands of different situations.

Communication – Develops and delivers communication that conveys a clear understanding of the unique needs of different audiences. Listens to others and allows them to make their point.

Integrity & Ethics – Demonstrates personal integrity; serves as a positive example of why others should trust the motives of the organization; views self as a reflection of the organization by following through on commitments and accepting ownership of mistakes; treats people with respect; keeps commitments; inspires the trust of others and upholds organizational values. 

Organization Support – Supports organizations goals and values. Is keenly aware of the time frame in which tasks or projects needs to be done; accepts and mirrors the level of urgency conveyed by the manager or customer being served; puts first priority on the needs of the organization or the needs of its customers.  Fosters collaboration and teamwork across the Institution.

Professionalism – Approaches other in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follow through on commitments.

Job Competencies:

Customer Focus – Personally, demonstrates that external or internal customers are a high priority. Identifies and understands customer needs and impresses customers with exceptional service.

Manages Multiple Priorities – Handles multiple assignments and priorities yet still fulfills all commitments; readily accepts new responsibilities and adapts well to changes in procedures; gives appropriate priorities to various work demands. 

Quality of Work -  Establishes a track record of producing work that is highly accurate, demonstrates attention to detail, and reflects well on the organization; is personally committed to high quality work and encourages others to have similar standards.

Time Management – Prioritizes tasks and manages time to ensure that deadlines are met; plans time and sticks to those plans; prevents or manages interruptions until the highest priority tasks are accomplished.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Associates degree preferred. Completion of formalized dental assisting or health care administration program is required.  A minimum of 3 years of dental/administrative experience.

Language Skills - Ability to read, analyze, and interpret materials related to area of expertise; thorough knowledge of correct English grammar, spelling and writing formats; ability to respond to common inquiries or complaints from students, employees and members of the business community; ability to effectively present information to students, employees, and the business community; must be fluent in the Spanish language.

Mathematical Skills – Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to interpret bar graphs.

Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardizing situations.

Computer Skills – To perform this job successfully, an individual should have knowledge of Microsoft Office; Word, Excel, Access, Outlook and the ability to master proprietary software used for student records.

Other Qualifications:  Able to take the initiative as well as follow directives.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk, and hear.  The employee is frequently required to walk.  The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In some and/or all vocational classrooms, the employee is frequently exposed to moving mechanical parts.  The Dental Hygiene offices are located off the clinic floor which has the potential to expose faculty and staff to airborne particles and occasionally exposed to fumes, toxic or caustic chemicals.  The employee is occasionally exposed to the risk of radiation. The noise level in the work environment is usually moderate.  

All qualified applications with arrest or conviction records will be considered for employment. To ensure the safety and integrity of our operations, it is imperative that a review of all applicants' criminal history is conducted. Failure to do so poses a significant risk to the Employer, potentially compromising both business operations and the organization's reputation. 

As part of our standard hiring process, all candidates offered a position at San Joaquin Valley College Inc. will undergo a thorough background screening. This includes education verification, county and national criminal background checks, a motor vehicle report, and social security number trace/verification along with an address history search. Depending on the specific position, additional requirements may apply, such as drug testing, a Fraud and Abuse Control Information System check, and verification for access to the National Student Loan Database System.