Benefits:- Paid time off
- 401(k)
- Employee discounts
Dental Insurance & Administrative Coordinator Coastal Empire Periodontics & Implant Dentistry is seeking an experienced, detail-oriented
Dental Insurance & Administrative Coordinator to join our growing specialty practice.
Candidates must be available to work in the office. This is a full-time, in-office position and does not offer remote work.
We are looking for someone who is customer-service oriented, professional, friendly, and confident on the telephone. The ideal candidate is detail-oriented, organized, able to multitask, and comfortable working in a fast-paced specialty practice where accuracy and efficiency are essential.
Responsibilities Include:· Verify insurance benefits for all new patient appointments
· Update insurance annual maximums and deductibles for existing patients
· Submit insurance claims for hygiene appointments daily and surgical procedures once records are complete
· Post insurance payments to patient accounts
· Follow up on outstanding insurance claims
· Answer incoming calls with a professional and pleasant telephone manner
· Schedule new patient appointments and coordinate patient scheduling
· Assist with appointment confirmations and rescheduling
· Balance daily financial reports and day sheets
· Provide excellent customer service and a positive patient experience
· Maintain accurate and complete patient and insurance information
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Qualifications & Skills:· Minimum 2 years of dental front office or dental insurance experience
· Strong knowledge of dental insurance verification, claims processing, and payment posting
· Excellent telephone and customer service skills
· Professional, friendly, and confident communication style
· Highly detail-oriented and organized
· Ability to multitask and prioritize in a fast-paced environment
· Able to work efficiently while maintaining accuracy
· Dependable, professional, and a positive team player
· Experience with Dentrix preferred
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We are looking for someone who takes pride in their work, enjoys helping patients, and can confidently manage multiple responsibilities throughout the day. A strong work ethic, positive attitude, excellent telephone manners, and attention to detail are essential for this position.
To apply, please submit your resume.