Dental Insurance & Administrative Coordinator
Coastal Empire Periodontics & Implant Dentistry is seeking an experienced, detail-oriented Dental Insurance & Administrative Coordinator to join our growing specialty practice.
Candidates must be available to work in the office. This is a full-time, in-office position and does not offer remote work.
We are looking for someone who is customer-service oriented, professional, friendly, and confident on the telephone. The ideal candidate is detail-oriented, organized, able to multitask, and comfortable working in a fast-paced specialty practice where accuracy and efficiency are essential.
Responsibilities Include:
· Verify insurance benefits for all new patient appointments
· Update insurance annual maximums and deductibles for existing patients
· Submit insurance claims for hygiene appointments daily and surgical procedures once records are complete
· Post insurance payments to patient accounts
· Follow up on outstanding insurance claims
· Answer incoming calls with a professional and pleasant telephone manner
· Schedule new patient appointments and coordinate patient scheduling
· Assist with appointment confirmations and rescheduling
· Balance daily financial reports and day sheets
· Provide excellent customer service and a positive patient experience
· Maintain accurate and complete patient and insurance information
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Qualifications & Skills:
· Minimum 2 years of dental front office or dental insurance experience
· Strong knowledge of dental insurance verification, claims processing, and payment posting
· Excellent telephone and customer service skills
· Professional, friendly, and confident communication style
· Highly detail-oriented and organized
· Ability to multitask and prioritize in a fast-paced environment
· Able to work efficiently while maintaining accuracy
· Dependable, professional, and a positive team player
· Experience with Dentrix preferred
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We are looking for someone who takes pride in their work, enjoys helping patients, and can confidently manage multiple responsibilities throughout the day. A strong work ethic, positive attitude, excellent telephone manners, and attention to detail are essential for this position.
To apply, please submit your resume.
Meet Our Doctor
Justin Bordlemay was born and raised in Mechanicsburg, Pennsylvania. He graduated from Kutztown University with a Bachelor of Science degree in 1996 and then attended dental school at the University of Pittsburgh, earning his DMD in 2001. After dental school, Dr. Bordlemay served as a general dentist in the United States Army for two years before beginning specialty training. In 2006, he received his certificate in periodontology from the Army Periodontics Residency at Fort Gordon, Georgia. He is a diplomate of the American Board of Periodontology.
In 2012, he opened his practice in Richmond Hill, Georgia. Since then, it has grown alongside our community. We are excited to announce that the practice will be expanding in 2026. Construction has begun on our new building in Station Exchange, where we will continue to use the most advanced innovations to provide the highest quality care for our patients.
Meanwhile, Dr. Bordlemay continues to provide his expertise in surgical treatments such as laser-assisted new attachment procedure (LANAP) as an alternative to conventional surgical therapy. He also offers the Chao Pinhole Surgical Technique to treat gum recession without scalpels, sutures, or palatal grafting. Additionally, we use cone beam equipment to capture three-dimensional radiographs (similar to a CT scan) to aid in diagnosis and treatment planning for dental implants.
Dr. Bordlemay is married to Dr. Cathy Bordlemay, a general dentist who also practices in Richmond Hill, Georgia. They have two children, Tristan and Peyton. On the weekends, Dr. Bordlemay enjoys boating with his family, hunting, and fishing. He is also an enthusiast for Pittsburgh-based sporting events, especially the Pirates.