Dental Insurance & Claims Coordinator

Benefits:

• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off

Dental Insurance Coordinator – Privately Owned Multi-Location DSO


American Dental Network | 9885 E 116th Street, Ste 300, Fishers, IN 46037| Full-Time


Our growing practice is looking for an experienced Dental Insurance Coordinator to manage claim follow-up and provide insurance verification oversight across our 6 locations. If you know dental insurance inside and out, take pride in clean claims, and enjoy helping others learn, we'd love to meet you.


What You'll Do

• Manage claim follow-up for all 6 offices, working aging reports and resolving denials, rejections, and resolving underpayments
• Oversee practice level insurance verification processes and train new hires on insurance systems & protocols
• Submit clean claims and keep rejections and resubmissions to a minimum
• Review and interpret insurance denials and identify discrepancies
• Navigate carrier portals to check claim status, benefits, and payment details
• Train front office staff on verification, claim submission, and insurance best practices
• Explain insurance breakdowns clearly to team members and patients
• Serve as the go-to resource for insurance questions across the organization
• Assist with credentialing and re-credentialing of providers
• Manage our AI verification platform, Airpay
• Assist with insurance related set up in our Denticon Software (maintaining and mapping fee schedules, insurance carrier creation)

What We're Looking For

• Proven experience as a Dental Insurance Coordinator or in dental billing
• Strong knowledge of major dental insurance carriers, including Medicare and Medicaid
• Experience with DentalXChange and AirPay experience is a plus
• Comfortable navigating EOBs and insurance portals
• A track record of successful clean claim submission
• Ability to train and support employees across multiple locations
• Excellent attention to detail
• Self-motivated and task-oriented, able to manage priorities independently
• Strong communication skills

Why Join Us

• Be part of a growing DSO with room to grow alongside us
• Play a key role in supporting 6 offices and shaping our insurance processes

This practice is independently owned and operated. Your application will go directly to this practice, and all hiring decisions will be made by the management of this practice. All inquiries about employment at this practice should be made directly to the practice location, and not to American Dental Network Corporate.